2021
DOI: 10.3390/jtaer16060124
|View full text |Cite
|
Sign up to set email alerts
|

Do We Need Trust Transfer Mechanisms? An M-Commerce Adoption Perspective

Abstract: This study aimed to provide a comprehensive analysis of the factors that determine and shape consumers’ behavioral intention to adopt mobile commerce (m-commerce). By integrating the core constructs from the Unified Theory of Acceptance and Use of Technology (UTAUT), together with the trust-building mechanisms, this study explored the importance of the institutional mechanisms and their moderating effects between trust in the vendors and intention to adopt m-commerce. Traditionally, the effects of institutiona… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1
1
1

Citation Types

2
9
0

Year Published

2022
2022
2024
2024

Publication Types

Select...
8
1

Relationship

0
9

Authors

Journals

citations
Cited by 17 publications
(11 citation statements)
references
References 67 publications
2
9
0
Order By: Relevance
“…Although m-commerce use and/or shopping is usually conducted privately, consumers may be tempted to rely on these apps, as their relatives and friends are pursuing similar avenues [25]. Existing studies that examine the impact of social influence on consumers' intent to continue to use m-commerce in their daily lives have shown certain discrepancies in reported results; social influence often constitutes a key element in triggering consumers' intention towards m-commerce use [16,21,33,39,48,[75][76][77], although this relation is very much context-related and does not always exert a significant influence [17,[24][25][26]29]. Based on these arguments, we infer that:…”
Section: Antecedents Of Behavioral Intention In M-commercementioning
confidence: 99%
“…Although m-commerce use and/or shopping is usually conducted privately, consumers may be tempted to rely on these apps, as their relatives and friends are pursuing similar avenues [25]. Existing studies that examine the impact of social influence on consumers' intent to continue to use m-commerce in their daily lives have shown certain discrepancies in reported results; social influence often constitutes a key element in triggering consumers' intention towards m-commerce use [16,21,33,39,48,[75][76][77], although this relation is very much context-related and does not always exert a significant influence [17,[24][25][26]29]. Based on these arguments, we infer that:…”
Section: Antecedents Of Behavioral Intention In M-commercementioning
confidence: 99%
“…Numerous studies examined the effect of “third-party assurance seals” on consumers trust, however, there is a paucity of assent on this relationship ( Shao et al, 2022 ). While prior research revealed a significant link between assurance seals and consumers trust (e.g., Sim et al, 2021 ), others have not found a significant effect (e.g., López López Jiménez et al, 2021 ). However, there is very little research on the effect of “assurance seals” on customers’ privacy concerns.…”
Section: Conceptual Framework and Hypotheses Developmentmentioning
confidence: 84%
“…Current IS literatures support the role of trust in predicting usage of systems for various contexts ranging from mcommerce [80], blockchain technology [81], to the conversation AI scenario [28], [29]. However, as outlined previously for the VAPA context the role of trust in predicting the usage scenario has been oversimplified.…”
Section: G Trust and Usage Of Vapa'smentioning
confidence: 99%