Direct Individual Based Participation and Service Delivery in Nairobi City Water and Sewerage Company, Nairobi City County, Kenya

Ontiri, Motieri Stanely; Minja, David

doi:10.47672/ijbs.431

Cited by 2 publications

(1 citation statement)

References 6 publications

(6 reference statements)

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“…Other studies indicate otherwise. For example, Obosi (2017) Oluoch (2017) Mohamed ( 2016) Ontiri (2018) elucidates that, despite the presence of the transformational leadership framework in the water sector in Kenya, the water sector is marred with challenges in performance and service delivery. Wachira (2018) in his study concluded that despite subsequent legislative reforms in Kenya laying the foundation for transformational leadership framework, performance in service delivery has not improved.…”

Section: Statement Of the Problemmentioning

confidence: 99%

Idealized Influence and Employee Performance in Water Works Development Agencies in Kenya

Alexi Kasse,

Guyo,

Muchelule

et al. 2024

ijsshr

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This study sought to examine the effect of idealized influence on employee performance in water works development agencies (WWDA) in Kenya. It was guided by Transformational Leadership Theory. A descriptive research design and positivist research paradigm was adopted. The population of this study was the 7 Water Works Development Agencies (WWDAs) while the unit of observation was 450 staff in the organizations. Krejcie and Morgan were used to determine the study sample size of 207 respondents. This study employed stratified random sampling in selecting the sample. The study used primary data collected using a semi structured questionnaire. Data analysis was done using Statistical Package for Social Sciences (SPSS) computer software version 26. Qualitative data collected was analyzed using content analysis and presented in prose form. Quantitative data was analyzed using descriptive and inferential statistics. Descriptive statistics included mean, standard deviation, frequencies, and percentages. The study also computed correlation analysis to measure strength and the direction of linear relationship between variables. Multiple regression models were fitted to the data to determine how the predictor/independent variables affect the response/dependent variable. The study further used hierarchical multiple regression models to measure the moderating effect of legal framework. The findings were presented in tables and figures. The study found that idealized influence has a positive and significant relationship with employee performance in WWDA in Kenya. On moderator, the study found that legal framework has positive significant moderating effect on the relationship between idealized influence and the employee performance in WWDA in Kenya. Based on the findings of this study, it is recommended that WWDA should enhance idealized influence among their leaders to improve their performance. This can be achieved by developing a leadership style that exhibits strong ethical and moral values, and by consistently practicing what they preach. Leaders should also be seen as role models, which can inspire their subordinates to emulate their behavior. Additionally, there is a need to establish effective legal frameworks that ensure transparency, fairness, and accountability in the management of public infrastructure projects, particularly those related to water service delivery. Further studies should explore the impact of other factors such as technology, funding, and political will influence employee performance in WWDA in Kenya.

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Section: Statement Of the Problemmentioning

confidence: 99%

Idealized Influence and Employee Performance in Water Works Development Agencies in Kenya

Alexi Kasse,

Guyo,

Muchelule

et al. 2024

ijsshr

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Intellectual Stimulation and Performance of Water Works Development Agencies in Kenya.

Kasse,

Guyo,

Muchelule

et al. 2024

ijiir

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This study sought to examine the effect of intellectual stimulation on performance of water works development agencies(WWDA) in Kenya and to determine the moderating effect of legal framework on the relationship between the intellectual stimulation and performance of water works development agencies (WWDA) in Kenya. A descriptive research design and positivist research paradigm was adopted. The population of this study was the 116 projects in the 8 Water Works Development Agencies (WWDAs) while the unit of observation was 116 projects in the organizations. This study employed stratified random sampling in selecting the sample. The study used primary data collected using a semi structured questionnaire. Data analysis was done using Statistical Package for Social Sciences (SPSS) computer software version 26. Qualitative data collected was analyzed using content analysis and presented in prose form. Quantitative data was analyzed using descriptive and inferential statistics. Descriptive statistics included mean, standard deviation, frequencies, and percentages. The study also computed correlation analysis to measure strength and the direction of linear relationship between variables. Regression model was fitted to the data to determine how the independent variable affect the dependent variable. The study further used hierarchical multiple regression models to measure the moderating effect of legal framework. The findings were presented in tables and figures. The study found that intellectual stimulation had a positive and significant relationship with the performance of WWDA in Kenya. On the moderator, the study found that legal framework has positive significant moderating effect on the relationship between intellectual stimulation and performance of WWDA in Kenya. Based on the findings, WWDA should encourage intellectual stimulation among their leaders to improve their performance. This can be done by providing opportunities for employees to engage in creative thinking and problem-solving activities. Leaders should also encourage employees to challenge their assumptions and biases, and to explore new and innovative ways of doing things. It is also important for leaders to provide training and development opportunities for their employees, which can enhance their knowledge and skills. Furthermore, leaders should create a culture of continuous learning, where employees are encouraged to seek out new information and ideas. Additionally, there is a need to establish effective legal frameworks that ensure transparency, fairness, and accountability in the management of public infrastructure projects, particularly those related to performance of WWDA in Kenya.

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Direct Individual Based Participation and Service Delivery in Nairobi City Water and Sewerage Company, Nairobi City County, Kenya

Cited by 2 publications

References 6 publications

Idealized Influence and Employee Performance in Water Works Development Agencies in Kenya

Idealized Influence and Employee Performance in Water Works Development Agencies in Kenya

Intellectual Stimulation and Performance of Water Works Development Agencies in Kenya.

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