“…A combination of appropriate business model design, aesthetic elements with mass appeal, and service design delivering attractive value propositions can powerfully drive rapid and massive adoption. Increasingly adopted by parties that The process of combining digital and physical components to create novel devices, services or business models, bundling them to constitute and enable market offerings, and embedding them in wider sociotechnical environments to enable their diffusion, operation and use Yoo et al (2010), Fichman et al (2014, Nambisan et al (2017) Digital ecosystem A sociotechnical network of interdependent digital technologies and associated actors that are related based on a specific context of use Kallinikos et al (2013), Adomavicius et al (2008) Value logic Foundational rationales for designing, bundling and embedding a digital innovation to fruitfully create and capture value. Hinings et al (2018), Yoo et al (2010), Gawer and Phillips (2013) Fig.…”