Digital diplomacy: success at your fingertips

Collins, Neil; Bekenova, Kristina

doi:10.1057/s41254-017-0087-1

Cited by 16 publications

(8 citation statements)

References 24 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Tom Fletcher who, as British Ambassador to Lebanon, used Twitter to communicate with hundreds of thousands of local users. Fletcher's conversational style, and willingness to interact with average Lebanese Twitter users, was soon emulated across the UK's Foreign Office (Collins & Bekenova, 2019;Manor, 2019). Lastly, digitalization can also be shaped by external factors, such as crises.…”

Section: Policy Implicationsmentioning

confidence: 99%

Digital Nativity and Digital Diplomacy: Exploring Conceptual Differences Between Digital Natives and Digital Immigrants

Manor

Kampf

2022

Global Policy

View full text Add to dashboard Cite

The past decade has seen the accelerated digitalization of foreign ministries. In this study, we conceptualize digitalization as long term process in which diplomats adopt different technologies to obtain foreign policy goals. To date, only a handful of studies have investigated which factors influence digitalization. This study sought to address this gap by examining generational gaps within foreign ministries, while investigating how such gaps may prevent diplomats from obtaining communicative goals. The study thus employed the concept of digital nativity, while examining operational and conceptual gaps between digital natives and immigrants. Using a sample of 133 diplomats from six foreign ministries, the study finds there are few operational gaps between natives and immigrants. There are, however, substantial conceptual gaps between both generations. Specifically, digital immigrants use social networking sites (SNS) for one-way message dissemination and influence and are also less likely to interact with, or value follower feedback. The same is not true of natives. Conceptual gaps may thus prevent foreign ministries from successfully marketing new policies online or gaining valuable insight that may be integrated into the policy formulation process. The study includes a series of policy recommendation that may help ministries of foreign affairs (MFAs) overcome gaps between natives and immigrants. | 443 DIGITAL NATIVITY AND DIGITAL DIPLOMACYends? To answer this question, we analyze a questionnaire disseminated among 133 diplomats. Our results demonstrate that there are important conceptual differences between generations.

show abstract

Section: Policy Implicationsmentioning

confidence: 99%

Digital Nativity and Digital Diplomacy: Exploring Conceptual Differences Between Digital Natives and Digital Immigrants

Manor

Kampf

2022

Global Policy

View full text Add to dashboard Cite

show abstract

“…According to Manor and Segev, digital diplomacy marks a process in which countries increasingly benefit from social media platforms for the purposes of achieving DOI 10.18502/kss.v7i2.10278 their foreign policy goals and managing their reputation and image before the world public with proactive methods [13]. In the meantime, Collins and Bekenova explain that diplomats have had to proactively use social media to create public opinion instead of waiting for media attention passively or being buried in absolute secrecy [14]. Tam also claimed that there are parallels between public relations and public diplomacy and stated that diplomats can use public diplomacy more effectively as a result of personal relationships and social networks they establish online and offline.…”

Section: Traditional Public Diplomacy and New Public Diplomacymentioning

confidence: 99%

“…As a matter of fact, from now on the label "before/after corona" is already in place of the definition of "before/after September 11" [14].…”

Section: Post-coronavirus Global Trendsmentioning

confidence: 99%

Intensification Cycle in Digital Diplomacy

Zamanli

2022

KSS

View full text Add to dashboard Cite

The path of the international system is driven by political, economic, and social developments. COVID-19 has been an influential and transformative crisis which has had a huge impact on the world order. It has highly affected international affairs, is capable of transforming the system and is one of the world’s major occurrences since the Second World War. The first impact has been that the crisis has forced all areas of public and private life into a rapid digitization process. In fact, the process had started before the pandemic, but the COVID-19 crisis triggered the transition process at an extraordinary intensity. As in a variety of other sectors, digital diplomacy has been highly impacted by the coronavirus pandemic, which has brought momentum to the digitalization process of diplomacy. This paper analyzes digital diplomacy in the digital age, with a focus on the impact of the coronavirus pandemic. The research uses a theoretical framework that clarifies the distinctions between traditional and new public diplomacy. The article addresses the process of diplomacy responding to the new normal requirements in terms of technical impact. It provides an overview of the digitalization process of diplomacy, which was intensified by the pandemic, and examines the post-coronavirus global trends in terms of potential assumptions. Keywords: public diplomacy, digitalization of diplomacy, new world order, coronavirus

show abstract

“…However, the actors in digital diplomacy are now believed to be various other than solely states played by the MOFA and embassies. International organizations (Bjola & Zaiotti, 2021) or supra-state (Collins & Bekenova, 2019), sub-national governments (Erlandsen, 2018), advocacy groups (Pamment, 2016), and even rebel groups (Bos & Mellisen, 2019) can take their roles in digital diplomacy as well.…”

Section: Digital Diplomacymentioning

confidence: 99%

Paradiplomacy of Indonesian Sub-State Actor: Digital Diplomacy of Jakarta Government in Response to Covid-19

Luerdi

2021

BRP

View full text Add to dashboard Cite

The outbreak of COVID-19 has caused challenges to international affairs in term of health, economy, politics and security in addition to the changes of interaction between actors. Jakarta, one of the regional governments within the unitary state of Indonesia and a capital city of the state, projected its paradiplomacy in response to the pandemic. Its status as a lower administration below the national government did not prevent it from paying active efforts taking advantage of internet and digital technology development. The paper aims to describe Jakarta government’s paradiplomatic practice in responding to the COVID-19. The study applies the qualitative method with a descriptive analysis. In order to describe the regional government’s paradiplomacy, the study utilizes the concept of paradiplomacy and digital diplomacy. The findings show that Jakarta government carried out digital diplomacy as the form of its paradiplomacy in a number of activities such as providing reliable information, collaborating with foreign communities, participating in global forum, releasing gubernatorial message, improving data platform capability and initiating an international forum at home. Such internet-supported activities were meant to share experience, collaborate and provide transparency. Paradiplomacy through digital diplomacy activities was mainly conducted to gain trust to the regional government from its international audiences and create an image that Jakarta was a crisis-proof city and the part of global community. The paper argues that sub-national governments’ roles in international affairs are becoming important thanks to a new room for diplomacy practices, strengthened by unprecedented global crises.

show abstract

Digital diplomacy: success at your fingertips

Cited by 16 publications

References 24 publications

Digital Nativity and Digital Diplomacy: Exploring Conceptual Differences Between Digital Natives and Digital Immigrants

Digital Nativity and Digital Diplomacy: Exploring Conceptual Differences Between Digital Natives and Digital Immigrants

Intensification Cycle in Digital Diplomacy

Paradiplomacy of Indonesian Sub-State Actor: Digital Diplomacy of Jakarta Government in Response to Covid-19

Contact Info

Product

Resources

About