Diffusion of the Internet: a local perspective on an international issue

Charlton, Colin; Gittings, Chris; Leng, Paul; Little, Janet; Neilson, Irene

doi:10.1007/978-0-387-35092-9_21

Cited by 3 publications

(3 citation statements)

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“…Technology innovation diffusion theory has helped to explain the adoption and diffusion of different types of new ICT. These include software (Zmud, 1982), decision support systems (Liang, 1986), spreadsheets (Brancheau and Wetherbe, 1990), MRP (Cooper and Zmud, 1990), strategic information systems (Krcmar and Lucas, 1991), DBMS (Grover and Teng, 1992), EDI (Bouchard, 1993;Premkumar et al, 1994;Damsgaard and Lyytinen, 2001), telecommunications (Grover and Goslar, 1993), e-mail (Romm et al, 1996;Kettinger and Grover, 1997), FMS (Belassi and Fadlalla, 1998), ATMs (Santos and Peffers, 1998), expert systems (Shao, 1999), electronic cash (Westland et al, 1998) and the Internet (Press et al, 1998;Charlton et al, 1997;Standing and Vasudavan, 2000). In previous research of ICT diffusion, external factors identified often include compatibility, relative advantage and complexity (Tornatzky and Klein, 1982;Moore and Benbasat, 1991;Rogers, 1995;McMaster et al, 1997).…”

Section: Previous Studies Of Ict Innovation Diffusionmentioning

confidence: 99%

“…This phenomenon is reflected in increased interest in academic research related to electronic commerce (e.g. Charlton et al, 1997;Santos and Peffers, 1998;Rai et al, 1998;Westland et al, 1998). This is because "the micro level of innovation diffusion research cannot account for differences in diffusion patterns due to variances in environmental and institutional factors" (Damsgaard and Lyytinen, 1997).…”

Section: Previous Studies Of Ict Innovation Diffusionmentioning

confidence: 99%

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Toward a diffusion model for Internet systems

Galliers

2004

Internet Research

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The world of business is being profoundly transformed by the Internet and electronic commerce. The rapid advancement of Internet technology and its applications holds promise for the expansion of business opportunities in the global digital economy. Internet systems support a world-wide broadcasting capability, a mechanism for information dissemination and a medium for electronic commerce between organizations and customers across countries. Describes research that leads to the derivation of a diffusion model of Internet systems, comprising four key dimensions: external market factors, external technical factors, internal organization factors, and internal systems factors. The intention is for this model to provide a theoretical base for further research on electronic commerce and Internet technology diffusion.

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Section: Previous Studies Of Ict Innovation Diffusionmentioning

confidence: 99%

Section: Previous Studies Of Ict Innovation Diffusionmentioning

confidence: 99%

Toward a diffusion model for Internet systems

Galliers

2004

Internet Research

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“…However, although the Internet is considered an innovation, its diffusion characteristics may be different than ordinary innovations. The Internet is in itself a medium of communication that is constantly changing, while diffusing to a global social system with no boundaries (Charlton, Gittings, Leng, Little & Neilson, 1998).…”

Section: Organisational Adaptationmentioning

confidence: 99%

King Hotel Goes Online

Kamel

Hussein

2004

Journal of Electronic Commerce in Organizations

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Small and medium sized enterprises (SMEs) usually face financial constraints that limit their resource development and hinder their technological advancement. In Egypt, SMEs comprise almost 99% of the non-agricultural private sector and 75% of the private sector in Egypt at large. It is an important contributor to the economy and affects a number of sectors including tourism. The increase in competition in the sector has driven a number of SMEs to turn to the Internet to gain competitive advantage and to leverage their position and attract more business. However, the successful integration of what is still an innovation into the business process and its application into organisational functionality requires careful institutionalization. There are many challenges that need to be carefully handled in addition to a number of societal and cultural factors that are integral to the process that need to be adapted. The role of the change agent at the SME level is vital to the success of the introduction of the technology, its diffusion, adaptation and acceptance by the different levels in the organisation. This case demonstrates the results of a study addressing the impact of introducing information and communication technology to small and medium sized enterprises in Egypt, represented through the experience of King Hotel in introducing the Internet as a platform for business development, the challenges faced, opportunities created, and lessons learnt for future implementations.

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