Diagnosis of an information system failure

Davis, Gordon B.; Lee, Allen; Nickles, Kathryn R.; Chatterjee, Siddhartha; Hartung, Robert; Wu, Youlan

doi:10.1016/0378-7206(92)90059-o

Cited by 86 publications

(24 citation statements)

References 11 publications

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“…Myers (1994) discusses the integration of philosophical hermeneutics with Habermas's critical theory, and proposes that the resulting critical hermeneutics can serve as an appropriate theoretical framework for assessing IS implementation efforts. Similarly, Davis et al (1992) argue for the use of a hermeneutic method in the diagnosis of IS failures. The hermeneutical perspectives of Heidegger and Gadamer also play a central role in the rethinking of the relationship between technology and human thought developed by Winograd and Flores (1986).…”

Section: Hermeneuticsmentioning

confidence: 98%

Getting on the same page: Collective hermeneutics in a systems development team

Hansen

Rennecker²

2010

Information and Organization

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Section: Hermeneuticsmentioning

confidence: 98%

Getting on the same page: Collective hermeneutics in a systems development team

Hansen

Rennecker²

2010

Information and Organization

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“…It has been estimated that between 50 and 75% of all information systems development is never completed, or, if completed, never used (Lyytinen 1988). It is generally agreed that most, if not all, of these failures could be attributed not to a lack of tools and techniques, but to the neglect of 'human factors' in the dominant systems analysis and design practices (Willcocks & Mason 1987:70;Davis et al 1992;Wastell & Newman 1996). From a social perspective, the following diagram presents one reason that information systems are not that successful:…”

Section: Figurementioning

confidence: 98%

The social responsibilities of information systems developers

Plooy¹

1999

Communicatio

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The social responsibilities of information systems developers are discussed against the background that information systems are social systems rather than technical systems. The notion of a human environment for the adoption and use of information systems is developed in order to show the importance of understanding this environment before the question of the social responsibility of information systems developers can even be addressed.

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“…Nenhuma tentativa será feita neste trabalho para revisar a literatura sobre o sucesso e falhas de implementação de sistemas de informação (Markus, 1983;Davis et al, 1992;Pollalis e Frieze, 1993), apesar de se reconhecer que este tópico é quase inexistente na literatura brasileira. O ponto de partida para se iniciar o processo de armazenamento de dados no R-ATA se dá com o cadastramento dos prontuários, como exemplificado na Tela 1 (primeiro atendimento).…”

Section: Problemas De Acesso E Disponibilidade Problemas De Acesso E unclassified

A tecnologia da informação na área hospitalar: um caso de implementação de um sistema de registro de pacientes

2001

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R R R R RESUMO ESUMO ESUMO ESUMO ESUMOO sistema de registro médico computadorizado, ou seja, o desenvolvimento do prontuário eletrôni-co, é um dos temas mais discutidos nos dias de hoje na área de informática médica. Há afirmações de que a combinação de computadores, redes de telecomunicações, informações médicas e dados eletrônicos de pacientes pode melhorar a qualidade do cuidado de saúde, a produtividade dos profissionais de saúde, facilitar o acesso aos serviços disponíveis e reduzir custos administrativos associados à prestação de serviços. O registro de pacientes é considerado o módulo básico de um sistema computadorizado de gerenciamento de pacientes e, conseqüentemente, do prontuário eletrônico. Uma tentativa é feita, neste trabalho, para descrever a implementação de um sistema de registro de pacientes, denominado R-ATA (registro-admissão, transferência e alta), no Hospital Universitário Lauro Wanderley da Universidade Federal da Paraíba.Palavras-chaves: registro de pacientes; prontuário eletrônico; registro-admissão e transferência; desenvolvimento de sistemas de informação. ABSTRACTThe computer-based patient record (electronic patient record) is an area of medical informatic that has been well discussed during this decade. It has been alleged that the powerful combination of computers, communication networks, online medical information, and electronic patient data can improve the quality of health services, increase access to health care, productivity of health professionals, and reduce unnecessary cost. Patient registration: admission/transfer/discharge is the basic module of a patient management system. The purpose of this work is to describe the implementation of a patient registration system, named R-ATA, implemented in the Lauro Wanderley

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Diagnosis of an information system failure

Cited by 86 publications

References 11 publications

Getting on the same page: Collective hermeneutics in a systems development team

Getting on the same page: Collective hermeneutics in a systems development team

The social responsibilities of information systems developers

A tecnologia da informação na área hospitalar: um caso de implementação de um sistema de registro de pacientes

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