“…We described tendencies that do not, in any way, constitute deterministic claims about accountability in the electronic government of the public sector. Cultural, political and social factors shape e-government, and therefore accountability, in various possible ways (Ciborra, 2005; Horrocks, 2009; Moon, 2002; Silcock, 2001; Vintar et al , 2003; Von Haldenwang, 2004; Pina, Torres and Acerete, 2007). For instance, we have shown that shifts in accountability presuppose major societal transformations that are difficult to occur in contexts where patronage and patrimonial practices are deeply rooted (Gascó, 2005).…”