Development of Decision Support System for Quality Management of University Education

Abstract

The subject of the study is the process of studying at University. The purpose of the research is the development of an information system, which could record all the events related to the process of obtaining education for a particular student at all its stages. The article describes the main information systems out both Russian and foreign. The analysis of the considered systems allows concluding that none of the proposed products allows for an in-depth analysis and forecasting of a possible option for the development of the educational process. A number of works on the issues of building a competency model of a graduate were studied, including mathematical models and approaches to evaluate learning outcomes. Based on the research of developments in this area, we can conclude that the available information systems make it possible to solve individual problems associated with the support of the educational process, there is also no methodology for the design and synthesis of such ISs, taking into account their integration into existing ISs at universities. The paper proposes the use of system analysis methods in order to: obtaining the structure of an IS for analysis and management of the competence-building process; the study of the design object, methods and means of its interaction with the environment; identification of functional subsystems implementing individual tasks, their structural elements that implement individual information processing and analysis algorithms; identification of functional relationships in the form of interacting input and output information flows of system elements; determining the order and logic of their interaction in the implementation of individual tasks of the information system. The article proposes to use the developed information system for analysis and management to identify common system properties and the main laws of information processing in assessing the competence of graduates taking into account professionally significant personal qualities.