Developing Intelligent Environments with OSGi and JADE

Carneiro, Davide; Nováis, Paulo; Costa, Ricardo; Neves, José

doi:10.1007/978-3-642-15286-3_17

Cited by 7 publications

(6 citation statements)

References 8 publications

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“…In this section we focus on the issue of the compilation of important knowledge. The actual architecture of UMCourt will not be depicted here as that has already been done in previous work [20,21]. The dynamic nature of the conflict resolution will be detailed in the following sections.…”

Section: Umcourtmentioning

confidence: 99%

Developing Dynamic Conflict Resolution Models Based on the Interpretation of Personal Conflict Styles

Carneiro

Gomes

Nováis

et al. 2011

Progress in Artificial Intelligence

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Conflict resolution is a classic field of Social Science research. However, with conflicts now also emerging in virtual environments, a new field of research has been developing in which Artificial Intelligence and particularly Ambient Intelligence are interesting. As result, the field of Online Dispute Resolution emerged as the use (in part or entirely) of technological tools to solve disputes. In this paper we focus on developing conflict resolution models that are able to adapt strategies in real time according to changes in the personal conflict styles of the parties. To do it we follow a novel approach in which an intelligent environment supports the lifecycle of the conflict resolution model with the provision of important context knowledge. The presented framework is able to react to important changes in the context of interaction, resulting in a conflict resolution approach that is able to perceive the parties and consequently achieve better outcomes.

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Section: Umcourtmentioning

confidence: 99%

Developing Dynamic Conflict Resolution Models Based on the Interpretation of Personal Conflict Styles

Carneiro

Gomes

Nováis

et al. 2011

Progress in Artificial Intelligence

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“…This allowed these two projects to come together, laying the path to a new research direction: Dispute Resolution Environments. A detailed description of the architecture and the implemented services is given by Carneiro et al (2009) and Carneiro et al (2010b).…”

Section: Bridging Ambient Intelligence and Online Dispute Resolutionmentioning

confidence: 99%

Enriching conflict resolution environments with the provision of context information

et al. 2013

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It is a common affair to settle disputes out of courts nowadays, through negotiation, mediation or any other mean. This has also been implemented over telecommunication means under the so-called Online Dispute Resolution methods. However, this new technology-supported approach is impersonal and cold, leaving aside important issues such as the disputants' body language, stress level or emotional response while being based on forms, e-mails or chat rooms. To overcome this shortcoming, in this paper, it is proposed the creation of intelligent environments for conflict resolution that can complement the existing tools with important knowledge about the context of interaction. This will allow decision-makers to take better framed decisions based not only on figures but also on important contextual information, similar to what happens when parties communicate in the physical presence of each other.

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“…In order to address this problem, the architecture adopted was based on two open technologies: OSGi and Jade. The development process followed in order to combine these two technologies to build an intelligent environment is described in [13]. OSGi is a modular approach to software development that relies on the concept of bundle: a bundle is able to provide and use services.…”

Section: The Architecture and An Overview Of The Environmentmentioning

confidence: 99%

Toward Seamless Environments for Dispute Prevention and Resolution

Carneiro

Nováis

Neves

2011

Ambient Intelligence - Software and Applications

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Given the evolution of the Information Technology society, it is now rather simple to acquire products or services in a foreign country. This practice may conduct to the event of conflicts whenever a consumer detects some fault or malfunction in services or products he/she had bought. A situation that may worsen if at the time of the uncovering of the defect, the shopper is already in a different geographical arena. There is thus the need to develop computational tools that may prevent these disputes from even happening. In this work it is proposed the development of seamless intelligent environments for dispute resolution that will surround the user, independently of his/her location. It is described the implementation of a prototype that may provide contextualized real-time information and legal support to consumers. The objective is to decrease the number of disputes due to a poor understanding in relation to the The Law and make justice more personalized and closer to people.

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Developing Intelligent Environments with OSGi and JADE

Cited by 7 publications

References 8 publications

Developing Dynamic Conflict Resolution Models Based on the Interpretation of Personal Conflict Styles

Developing Dynamic Conflict Resolution Models Based on the Interpretation of Personal Conflict Styles

Enriching conflict resolution environments with the provision of context information

Toward Seamless Environments for Dispute Prevention and Resolution

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