Developing a causal model of critical success factors for knowledge management implementation

Abbaszadeh, Mohammad Ali; Ebrahimi, Mehran; Fotouhi, Hossein

doi:10.1109/icemt.2010.5657563

Cited by 20 publications

(32 citation statements)

References 22 publications

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“…To comprehend the causal relationships between the elements of a complex system, a systematic and logical approach is needed [52]. DEMATEL, a comprehensive method developed by the Science and Human Affairs Program of the Battelle Memorial Institute of Geneva is a tool that meets the objective of understanding the causal relationships among elements [53].…”

Section: Methodsmentioning

confidence: 99%

Business Process Reengineering Implementation: Developing a Causal Model of Critical Success Factors

Jamali¹

2012

IJEEEE

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Abstract-Business Process Reengineering (BPR) has become a popular managerial tool to deal with dramatic technological and business changes in today's competitive environment. BPR help organizations to throw away their old fashioned processes to achieve new heights of success. However, BPR implementation is a difficult task. Literature indicates that many organizations have failed to achieve the expected results. The present study attempts to throw more light to the subject. Through a comprehensive review of literature, critical success factors (CSF) that influence the success of BPR programs are identified. Then, using a DEMATEL methodology, these CSF and the causal relationships among them are analyzed. Results indicate that "top management commitment", "IT infrastructure", "training" and "adequate financial resources" are of critical importance in BPR implementation projects.

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Section: Methodsmentioning

confidence: 99%

Business Process Reengineering Implementation: Developing a Causal Model of Critical Success Factors

Jamali¹

2012

IJEEEE

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“…This shows that the top management support factor has the strongest influence on the implementation of knowledge management in PT XYZ. Aligning with the research conducted 38 , top management support is one of the most influential and important factors in determining the success of knowledge management implementation. The same finding is illustrated by research conducted by Andersen and American Productivity and Quality Control (APQC).…”

Section: H4: Top Management Support Has a Positive Effect On Knowledgmentioning

confidence: 79%

Critical Success Factors of the Implementation of Knowledge Management at PT XYZ

Kunthi¹,

Sensuse²,

Tobing³

2018

Proceedings of the 6th International Accounting Conference (IAC 2017)

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The rapid development of science and technologies can enhance competitiveness between companies. Organizations need to properly use their knowledge to gain competitive advantage. Organizations should implement knowledge management to maximize their knowledge. This study aims to determine the critical success factors of the implementation of knowledge management at PT XYZ. This study was conducted using a quantitative approach and a questionnaire as a research instrument. The data analysis used AMOS 21. The results show that the factors affecting the implementation of knowledge management incorporate top management support, information technology infrastructure, organizational structure, organizational culture, and human resources. The most significant factor affecting the implementation of knowledge management is top management support.

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“…Nesse novo modelo, "cabe às empresas fornecer os recursos adequados (tempo e dinheiro) e criar ambientes que estimulem e promovam valores relacionados ao crescimento pessoal e ao treinamento on-the-job" (TERRA, 2005, p. 168, itálico original, sublinho dos autores). Conforme dimensão Recursos (financeiro, humano, material e tempo) da GC holística, o gerenciamento do conhecimento demanda aporte financeiro (AL-MABROUK, 2006;ABBASZADEH;EBRAHIMI;FOTOUHI, 2010).…”

Section: Análise Do Modelo De Terra (2005)unclassified

“…Esses elementos se aderem à dimensão Tecnologia da informação da GC holística, pois a tecnologia da informação é um facilitador eficaz de manipulação (captura, armazenamento e divulgação) do conhecimento (AL-MABROUK, 2006) e sua relevância para a GC é indiscutível (WONG, 2005); no entanto, é imperativo frisar que essa deve ser percebida como um meio para os processos da GC e não como uma solução definitiva (ABBASZADEH;EBRAHIMI;FOTOUHI, 2010;VALMOHAMMADI, 2010).…”

Section: Análise Do Modelo De Terra (2005)unclassified

A Gestão Do Conhecimento Holística: Análise De Aderência Do Modelo De Terra (2005)

Corrêa

Ziviani

França

et al. 2019

SINERGIA, ISSN impresso: 0102-7360 / ISSN online: 2236-7608, Ri

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RESUMOHá uma diversidade de modelos de Gestão do Conhecimento apresentados na literatura. Entretanto, há uma contundente sinalização para que tais modelos sejam orientados ao paradigma holístico. Mediante esta necessidade, esta pesquisa caracteriza a Gestão do Conhecimento holística e as partes que a compõem. Esse feito tem por intento alicerçar o objetivo geral de analisar a aderência do modelo de Terra (2005) a GC holística. Para promover essa análise, a abordagem qualitativa-quantitativa foi adotada como procedimento metodológico. Por resultado, o modelo de Terra (2005) se adere em 69,2% pontos percentuais a Gestão do Conhecimento holística, conforme caracterização apresentada nesta pesquisa, permitindo concluir que há oportunidade de desenvolvimento de modelos mais abrangentes. Acredita-se que essa pesquisa tende a contribuir por delinear o que consiste a Gestão do Conhecimento holística e suas partes, criando um alicerce para o desenvolvimento de novos modelos pautados no paradigma holístico. Ademais, contribui por apresentar um método que, se aplicado a outros modelos, tende a revelar o status dessa gestão organizacional e direcionar pesquisas para que se contemple o gerenciamento do conhecimento de forma totalitária nas organizações. Assim, a aplicação do método desta pesquisa em outros modelos é uma sugestão de pesquisa futura.Palavras-chave: Gestão do Conhecimento. Paradigma holístico. Gestão do Conhecimento holística. Terra (2005). Análise de Conteúdo. ABSTRACTThere are a variety of Knowledge Management models presented in the literature. However, there is a strong signal that such models are oriented to the holistic paradigm. Through this need, this research characterizes the Holistic Knowledge Management and the parts that compose it. This work is intended to underpin the general objective of analyzing the adherence of the Earth (2005) model to holistic GC. To promote this analysis, the qualitative-quantitative approach was adopted as a methodological procedure. As a result, the Terra (2005) model adheres to the Holistic Knowledge Management (69.2%) according to the characterization presented in this research, allowing the conclusion that there is an opportunity to develop more comprehensive models. It is believed that this research tends to contribute to delineate what consists of holistic Knowledge Management and its parts, creating a foundation for the development of new models based on the holistic paradigm. In addition, it contributes to present a method that, if applied to other models, tends to reveal the status of this organizational management and to direct researches so that the management of knowledge in a totalitarian way in the organizations is contemplated. Thus, the application of the method of this research in other models is a suggestion of future research.

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Developing a causal model of critical success factors for knowledge management implementation

Cited by 20 publications

References 22 publications

Business Process Reengineering Implementation: Developing a Causal Model of Critical Success Factors

Business Process Reengineering Implementation: Developing a Causal Model of Critical Success Factors

Critical Success Factors of the Implementation of Knowledge Management at PT XYZ

A Gestão Do Conhecimento Holística: Análise De Aderência Do Modelo De Terra (2005)

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