Critical Success Factors of the Implementation of Knowledge Management at PT XYZ

Kunthi, Raisiffah; Sensuse, Dana Indra; Tobing, Robert Porhas

doi:10.2991/iac-17.2018.6

Cited by 5 publications

(4 citation statements)

References 23 publications

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“…Organisational strategy focus on KM as described by Jennex (2017), deals majorly with aligning KM initiative with organisations competitive strategy as well as identifying knowledge users, knowledge needed, KM metrics and incentives that are needed to ensure the use of knowledge. Aligning with Kunthi et al (2017), Abbaszadeh (2010), top management support is one of the most influential factors in determining the success of KM. Adegbembo (2014), however, found that the support of top management is essential in overcoming the challenges of KM in QSF in Nigeria.…”

Section: Discussionmentioning

confidence: 99%

A Principal Component Analysis of Knowledge Management Success Factors in Construction Firms in Nigeria

Adegbembo

Awodele

Oke

2020

JCPMI

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Construction firms are knowledge-intensive organisations as employees use knowledge in their day to day activities; however, managing this knowledge is essential for improved service delivery. Knowledge Management (KM) has been affirmed to be of great benefit and improve the performance of organisations and particularly quantity surveying firms in Nigeria so, therefore, the need to assess the factors critical to the implementation of KM. Quantitative data was collected through the use of questionnaire from eighty-six quantity surveyors from quantity surveying firms in the southwestern geopolitical zone of Nigeria which comprises of six states using census sampling. Descriptive and inferential statistics were used to analyse the data collected, and the result discussed. Mean Item Score was used to rank the factors while data reduction technique was used to ascertain the factors critical to the implementation of KM. The Kaiser-Meyer-Olkin measure of sampling adequacy and Bartlett’s test of sphericity were conducted before the data were subjected to principal component analysis and the results indicated that the data set is suitable for factor analysis. Five constructs of CSF, namely; Organisation and Leadership, Resources, Management involvement, Information technology and culture were developed from the Principal Component Analysis (PCA) with a significant value ranging from 0.524 - 0.776. The reliability of each construct was tested using Cronbach Alpha coefficient, and the values arrived at are; 0.87, 0.885, 0.882, 0.903 and 0.749 respectively. The study revealed that the significance of KM critical success factors is well acknowledged by quantity surveyors in quantity surveying firms and the findings contributed to knowledge by introducing five factors critical to the success of KM. The study recommends that these factors should be given adequate attention for successful KM implementation in quantity surveying firms in Nigeria.

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Section: Discussionmentioning

confidence: 99%

A Principal Component Analysis of Knowledge Management Success Factors in Construction Firms in Nigeria

Adegbembo

Awodele

Oke

2020

JCPMI

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“…For example, the knowledge sharing process occurs when someone asks a question, and the other party answers. According to Kunthi et al (2018), the benefits of sharing knowledge include saving time and increasing productivity, helping solve work problems, and receiving knowledge about proven solutions. Besides, from the author's point of view, this process can build reputation and self-actualization, maximize knowledge creation, and open opportunities for exploring and creating new knowledge.…”

Section: Knowledge-sharingmentioning

confidence: 99%

Supporting Factors of Tri Dharma Performance during Work from Home

Sulistiowati

Komari

2023

FINBE

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The COVID-19 pandemic challenges the education system to continue executing learning activities optimally. This study aimed to analyse the effect of the physical work environment and knowledge-sharing behaviour on implementing the Tri Dharma of Higher Education for lecturers working from home during the COVID-19 pandemic. To collect data, the study formulated questionnaires distributed to 100 lecturers in Higher Education across West Kalimantan Province. The data were analysed using PLS-SEM with the SMARTPLS program. The result showed a positive and significant effect of the physical work environment on lecturer performance in implementing the Tri Dharma of Higher Education. In addition, a positive and significant effect of knowledge-sharing behaviour was also reported on lecturer performance in implementing the Tri Dharma of Higher Education.

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“…Knowledge management is influenced by cultural factors such as motivation to share knowledge, management support, trust, and a spirit of teamwork. IT cannot alone achieve effective knowledge sharing in the absence of factors such as trust, culture, organizational climate, and leadership support (Enakire, 2020; Kunthi, Sensuse & Tobing, 2017). In fact, some studies found that systems and technology tools had a detrimental impact on knowledge sharing (Riege 2005).…”

Section: Organisational Cultural and Structural Factorsmentioning

confidence: 99%

“…Studies have shown that individuals avoid sharing knowledge because of the fear of the unknown and also because they felt that they could be demoted or lose their jobs if they shared their skills and expertise (Riege 2005). Important factors of organizational culture are organizational structure, leadership, process, structure, reward system, motivation, trust, interaction, IT system and people (Enakire, 2020; Kunthi, Sensuse & Tobing, 2017;Kim & Ju 2008). Organisational structure consists of rules, policies, procedures and processes, hierarchical levels, departmentalisation of employees and systems of motivational incentives, and coordination of work processes within a firm (Ajanaku & Mutula 2018).…”

Section: Organisational Cultural and Structural Factorsmentioning

confidence: 99%

ICTs for enhancing knowledge management amongst academics at the National University of Science and Technology, Zimbabwe

Dewah

Sibanda²

2022

SAJLIS

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This study investigated the use of Information and Communication Technologies that are used to for knowledge management amongst academics at the National University of Science and Technology (NUST) based on anecdotal evidence that inadequate IT resources have always hampered knowledge management among academics. The purpose of the study was to investigate how ICTs are used to enhance knowledge management amongst academics at the NUST. Anchored on the interpretivist paradigm, the study used qualitative research method in a case study design where interviews were conducted with six deans of faculties across the university and one ICTs officer. Data was gathered through face-to-face in-depth interviews and analysed using themes. Findings indicated that NUST provides the academics with desktop computers for knowledge management and laptops are provided only on request. Academics are offered training when the ICTs department introduces new software. It also emerged that mistrust and bureaucracy in the university affects lecturers’ knowledge management. The study concluded that academics at the university are aware of the importance of ICTs in managing knowledge, but weak and unreliable internet connection were major barriers to knowledge management amongst academics. The study recommends adequate provision of technologies such as laptops since some academics are reluctant to share knowledge using personal resources.

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Critical Success Factors of the Implementation of Knowledge Management at PT XYZ

Cited by 5 publications

References 23 publications

A Principal Component Analysis of Knowledge Management Success Factors in Construction Firms in Nigeria

A Principal Component Analysis of Knowledge Management Success Factors in Construction Firms in Nigeria

Supporting Factors of Tri Dharma Performance during Work from Home

ICTs for enhancing knowledge management amongst academics at the National University of Science and Technology, Zimbabwe

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