Determining the importance of the supplier selection process in manufacturing: a case study

Abstract

If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.Abstract This article investigates the importance of the supplier management process in the quality of the final product. A methodology is developed to analyze the variables involved in the supplier management process and it is illustrated with a case study of the chair manufacturing industry. Research results indicate that the supplier selection process appears to be the most significant variable as it helps in achieving high quality products and customer satisfaction. This paper shows the different analytical steps that arise naturally in the systematic categorization of variables for supplier management. Nine variables related to the supplier selection process were analyzed. Each of these variables was then evaluated through an experimental design using statistical information based on three factors, namely, quality, cost and productivity.

Uma metodologia baseada no modelo SCOR® e em inferência fuzzy para apoiar a avaliação de desempenho de fornecedores

“…In this sense, the performance of suppliers affects directly the production costs of the buyer. In addition, it affects the quality products of the buyer as well as the satisfaction of the final costumers (González et al, 2004). Thus, managing the performance of suppliers and supporting their continuous improvement have become critical for supply chain management.…”

A simulation based continuous improvement approach for manufacturing based field repair service contracting

“…The criticality of supplier selection to overall supply chain performance is well documented in the literature (González, Quesada, and Monge 2004;Dursun and Karsak 2013;Chai, Liu, and Ngai 2013;Byrne et al 2013). However, choosing the right supplier involves much more than scanning a series of price lists (Ho, Xu, and Dey 2010).…”

Supplier‐Switching Inertia and Competitive Asymmetry: A Demand‐Side Perspective*

“…With the rapid proliferation of information technology (IT), the importance of supplier management has been amplified during recent years (e.g., Fine, 1998; Hanfield & Nichols, 1999; Kaplan & Sawhney, 2000; Simchi‐Levi, Kaminsky, & Simchi‐Levi, 2000; Hall & Braithwaite, 2001). A number of empirical studies also show that operations managers indeed consider the role of supplier to be critical for superior business performance (e.g., Flynn, Schroeder, & Sakakibara, 1994; Choi & Hartley, 1996; Vonderembse & Tracey, 1999; González, Quesada, & Mora Monge, 2004). These studies emphasize the importance of cost, quality, delivery performance, and other criteria for selecting suppliers; however, can firms freely switch their suppliers just based on the above concerns?…”