Designing Portable Shopping Trolley with Scooter Using Kansei Engineering Approach

Abstract

The role of the shopping center or mall becomes more important because of people likely to consider quality, service, and safety in shopping as their priorities. People will not have these when shopping in traditional markets. Shopping trolleys are transported tool that makes it easy for customers to shop, to carry purchased items in large quantities from one place to another at once. The problem that often occurs in the mall is not providing shopping trolleys that covers all areas of shopping, so do in Rita Pasaraya Tegal. Customers should hand-carry their purchased items. If the condition happened continuously, it would cause nerve trauma (carpal tunnel syndrome). Another problem is customer's tiredness when shopping because they have to walk around the vastness of all shopping areas in Rita Pasaraya Tegal. This study aims to design a portable shopping trolley with a scooter to minimize such impact. Furthermore, the Kansei engineering method is used to determine the parameter of design. This method can translate human's expression or needs into design so that the product fits what customers wish. The result of this research founds that five Kansei words represent customer's desire in designing portable shopping trolley with a scooter; fine design, not big, strong, easy to handle, and safe. Moreover, the concept design made has already meet customers wishes with Z-value of Stuart Maxwell test of marginal homogeneity greater than 0.05.

Desain Alat Pemetik Buah Lada Dengan Menggunakan Metode Kansei Engineering Untuk Meningkatkan Produktivitas Pertanian

“…Dalam penelitian ini menggunakan metode Kansei Engineering. Kansei merupakan metode yang berfungsi memodifikasi sesuai dengan keinginan, sebagai variabel independen yang mempengaruhi respon emosional terhadap produk yang digunakan [8].…”

“…Kansei Engineering merupakan metode yang digunakan untuk menerjemahkan gambaran pengguna layanan dan perasaan ke dalam komponen desain yang akan dibuat [8], [9]. Tahapan di dalam penyusunan Kansei Engineering adalah sebagai berikut.…”

Product Development using Kansei Engineering to Re-design New Food Packaging

“…Kansei engineering technique in developing customer experience via design. This style of engineering is utilized to generate product aesthetic and ergonomic features that explain consumer emotional experiences [9].…”

Ergonomic Work System Design Using Kansei Engineering Approach

“…This method can translate user needs into a design parameter [11] [12] so that the design is made or by the needs of its users [13]. This method can also be used to solve physical facility problems such as facilities of inpatient hospital [14], elementary school desk and chairs [15], dining stalls [16], and supermarket trolleys [17]. Also, this method can also be used to design mass products such as product packaging [18], and sports shoes products [19].…”