Designers Characterize Naturalness in Voice User Interfaces: Their Goals, Practices, and Challenges

Kim, Yelim; Reza, Mohi; McGrenere, Joanna; Yoon, Dongwook

doi:10.1145/3411764.3445579

Cited by 23 publications

(6 citation statements)

References 64 publications

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“…It offers thorough insights into the psychology of user interactions with voice-based applications and is widely regarded as a pioneering contribution to the field. It draws attention to the preferences of users, the difficulties they experience, and the consequences of interface design on user involvement [6].…”

Section: A) Voice User Interface Designmentioning

confidence: 99%

Voice-Based Sinhala Document Maker Application

Dissanayaka,

Jayasundara,

De Silva

2024

IRJIET

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This research paper introduces "Word Sri," an inventive voice-based web application designed to enhance written Sinhala communication and originality. The application incorporates features such as a plagiarism checker, grammar checker, voice-activated punctuation, and intuitive voice commands in an effort to accommodate a diverse user base, including individuals with disabilities, language learners, writers, journalists, students, and professionals. The first aspect of the paper explores the creation of a user-friendly Sinhala Grammar Checker with Fix Sentences & Punctuation, addressing the dearth of effective language tools for grammar, punctuation, and orthography correction. Using a comprehensive analysis of Sinhala language components, literature, and a corpus of text data, the model provides students, academicians, and professionals with real-time error feedback and correction. The second aspect highlights the distinctive characteristics of the "Word Sri" application, emphasizing its usefulness for voice-based Sinhala content creation. Notably, the application includes a cutting-edge Sinhala plagiarism analyzer that uses machine learning algorithms, synonym and paraphrase detection to improve the originality of content. This research represents a significant advancement in Sinhala language technology, as it provides a unified platform for efficient voice-based typing, accurate grammar checks, and plagiarism detection, thereby facilitating effective written communication and originality in Sinhala for global users.

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Section: A) Voice User Interface Designmentioning

confidence: 99%

Voice-Based Sinhala Document Maker Application

Dissanayaka,

Jayasundara,

De Silva

2024

IRJIET

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“…Through several examples of speech synthesis, they recommend that designers seek provocative designs for speech technology against mimicry objective. In addition, Kim et al [34] pointed out that naturalness in VCAs is a quality that ofers a positive experience according to the context, difering from existing notions of being human-like. They suggested that intrinsic machine characteristics such as high speed or accuracy can be designed to enhance naturalness.…”

Section: Vca Design Beyond Human Imitationmentioning

confidence: 99%

Understanding the Negative Aspects of User Experience in Human-likeness of Voice-based Conversational Agents

Kim

Jung

Lim

2022

Designing Interactive Systems Conference

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With advances in artifcial intelligence technology, Voice-based Conversational Agents (VCAs) can now imitate human abilities, sometimes almost indistinguishably from humans. However, concerns have been raised that too much perceived similarity can trigger threats and fears among users. This raises a question: Should VCAs be able to imitate humans perfectly? To address this, we explored what infuences the negative aspects of user experience in humanlike VCAs. We conducted a qualitative exploratory study to elicit participants' perceptions and feelings of human-like VCAs through comparable video prototypes of human-agent conversation and human-human conversation. We discovered that the dialogues of the human-likeness outside of the expressed purpose of a VCA and expressions pretending to come from a human identity could lead to negative experiences with VCAs. Based on our fndings, we discussed design directions for overcoming potential issues of human imitation. CCS CONCEPTS• Human-centered computing → Empirical studies in interaction design.

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“…AI companions, therefore, need to adapt to the idiosyncratic character of the writer, much like human collaborators which negotiate and adapt to diferent working styles among each other. This implication poses design challenges in creating contextually adaptive AI agent, as foreshadowed in [50].…”

Section: Respect For Writers' Value Perception As a Guiding Principle...mentioning

confidence: 99%

From Tool to Companion: Storywriters Want AI Writers to Respect Their Personal Values and Writing Strategies

Biermann

Ning

Yoon

2022

Designing Interactive Systems Conference

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Modern large-scale language models approach the quality of humanlevel writing. This promises the advent of AI writing companions performing AI-led writing under human control, surpassing traditional writing tools limited to revision and ideation supports. However, human-AI co-writing may endanger writers' control, autonomy, and ownership by overstepping co-creative boundaries. Our design workbook study with 7 hobbyists and 13 professional writers elicited three sets of primary barriers to the adoption of human-AI co-writing. Storywriters desire retaining control over writing rather than letting AI take the lead when they (1) prioritize emotional values in turning ideas into words over the productivity of AI-generated writing; (2) have high self-confdence and distrust AI in challenging sub-tasks (e.g., creating characters and dialogue); and (3) expect the AI control mechanism to mismatch their writing strategies. We lay the groundwork for AI companions that respect storywriters' personal values and writing methods. CCS CONCEPTS• Human-centered computing → Empirical studies in interaction design; • Computing methodologies → Natural language generation; • Applied computing → Arts and humanities.

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Designers Characterize Naturalness in Voice User Interfaces: Their Goals, Practices, and Challenges

Cited by 23 publications

References 64 publications

Voice-Based Sinhala Document Maker Application

Voice-Based Sinhala Document Maker Application

Understanding the Negative Aspects of User Experience in Human-likeness of Voice-based Conversational Agents

From Tool to Companion: Storywriters Want AI Writers to Respect Their Personal Values and Writing Strategies

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