Artificial intelligence (AI) systems offer effective support for online learning and teaching, including personalizing learning for students, automating instructors’ routine tasks, and powering adaptive assessments. However, while the opportunities for AI are promising, the impact of AI systems on the culture of, norms in, and expectations about interactions between students and instructors are still elusive. In online learning, learner–instructor interaction (inter alia, communication, support, and presence) has a profound impact on students’ satisfaction and learning outcomes. Thus, identifying how students and instructors perceive the impact of AI systems on their interaction is important to identify any gaps, challenges, or barriers preventing AI systems from achieving their intended potential and risking the safety of these interactions. To address this need for forward-looking decisions, we used Speed Dating with storyboards to analyze the authentic voices of 12 students and 11 instructors on diverse use cases of possible AI systems in online learning. Findings show that participants envision adopting AI systems in online learning can enable personalized learner–instructor interaction at scale but at the risk of violating social boundaries. Although AI systems have been positively recognized for improving the quantity and quality of communication, for providing just-in-time, personalized support for large-scale settings, and for improving the feeling of connection, there were concerns about responsibility, agency, and surveillance issues. These findings have implications for the design of AI systems to ensure explainability, human-in-the-loop, and careful data collection and presentation. Overall, contributions of this study include the design of AI system storyboards which are technically feasible and positively support learner–instructor interaction, capturing students’ and instructors’ concerns of AI systems through Speed Dating, and suggesting practical implications for maximizing the positive impact of AI systems while minimizing the negative ones.

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Having insufficient space for making annotations is a problem that afflicts both paper and digital documents. We introduce the TextTearing technique for in situ expansion of inter-line whitespace and pair it with a lightweight interaction for margin expansion as a way to address this problem. The full system leverages the dynamism of digital documents and employs a bimanual design that combines the precision of pen with the fluidity of touch. Our evaluation found that a simpler unimanual variant of TextTearing was preferred over direct annotation and margin-only expansion. Direct annotation in naturally occurring whitespace was least preferred.

This paper introduces a novel document annotation system that aims to enable the kinds of rich communication that usually only occur in face-to-face meetings. Our system, RichReview, lets users create annotations on top of digital documents using three main modalities: freeform inking, voice for narration, and deictic gestures in support of voice. RichReview uses novel visual representations and timesynchronization between modalities to simplify annotation access and navigation. Moreover, RichReview's versatile support for multi-modal annotations enables users to mix and interweave different modalities in threaded conversations. A formative evaluation demonstrates early promise for the system finding support for voice, pointing, and the combination of both to be especially valuable. In addition, initial findings point to the ways in which both content and social context affect modality choice.