2008
DOI: 10.1002/j.1556-6678.2008.tb00495.x
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Cybercounseling in the United States and South Korea: Implications for Counseling College Students of the Millennial Generation and the Networked Generation

Abstract: The National Board for Certified Counselors describes cybercounseling as the provision of some aspects of counseling through technology, via such applications as e-mail, Web-based information access, course registration, academic advising, and career guidance. The authors explore the characteristics of cybercounseling, describe its current use in the United States and South Korea, explore its advantages and disadvantages, and consider issues and concerns for college counselors.

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Cited by 65 publications
(68 citation statements)
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“…Counseling via the Internet describes services provided by a licensed counselor who is using technology to provide mental and behavioral health services to a recipient who is in a separate location (Maples & Han, 2008). In addition to ethical and legal considerations, technological questions may be another challenge to the counselor who plans to offer video-based professional services.…”
Section: Technological Challenges Of Video-based Professional Servicesmentioning
confidence: 99%
“…Counseling via the Internet describes services provided by a licensed counselor who is using technology to provide mental and behavioral health services to a recipient who is in a separate location (Maples & Han, 2008). In addition to ethical and legal considerations, technological questions may be another challenge to the counselor who plans to offer video-based professional services.…”
Section: Technological Challenges Of Video-based Professional Servicesmentioning
confidence: 99%
“…The prevalent use of the Internet to provide direct client service provides assistance to clients who are unable or unwilling to access services due to cost, distance, scheduling, inability to meet in person due to illness, physical limitations, issues with transportation, family obligations, or lack of available resources (Barak & DoleyCohen, 2006;Barnett, 2005;Layne & Hohenshil, 2005;Maples & Han, 2008;Robinson & Serfaty, 2003;Sampson, Kolodinsky, & Greeno, 1997;Sampson & Lumsden, 2000). Some clients gravitate toward utilizing online counseling services when they choose to remain anonymous (Robinson & Serfaty, 2003).…”
Section: Online Mental Health Counselingmentioning
confidence: 99%
“…The use of technology to address clients' needs through online counseling include telephone contact, video-link, interactive audio and video, chat rooms, asynchronous e-mail, synchronous chat, online support groups, and therapeutic software aligned with various theoretical approaches Maples, & Han, 2008;Wilczenski & Coomey, 2006). Asynchronous e-mail is characterized by communication which occurs when the client and counselor choose to respond while synchronous e-mail is 'real time' e-mail correspondence .…”
Section: Online Mental Health Counselingmentioning
confidence: 99%
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“…Cybercounseling memungkinkan konselor dan konseli untuk melakukan komunikasi tatap muka melalui layar monitor tanpa kehadiran fisik secara langsung, hal ini akan banyak menghemat jarak dan waktu (Harris & Birnbaum, 2015;Maples & Han, 2008). Dengan cybercounseling, konselor dapat memberikan layanan konseling di mana saja dan kapan saja sesuai kesepakatan antara konselor dan konseli selama privasi tetap terjaga.…”
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