A comprehensive evaluation of a psychology department clinic in relation to its goals was planned and carried out. Because several overlapping administrative divisions of the university shared responsibility Jar the clinic and formulated its goals in different ways, an empirical strategy for goal definition based on observation of clinical faculty members and students was adopted-The observations demonstrated that overall, clinic goals were in fact determined by departmental priorities that put training first and research and service in a joint second position. An evaluation instrument composed of five segments was constructed to gauge goal attainment. The segments covered (a) graduate students' evaluation of the training they received through the clinic, (b) faculty members' views of the effects of the training program, (c) the adequacy of the training program as reflected in the postdoctoral accomplishments of former students, {d} community awareness of and attitude toward the clinic, and (e) clients' satisfaction with clinic services. Existing scales were used when available.Psychology department clinics have long been recognized as playing an important role in the development of clinical psychology (Brotemarkle, 1947;Seeman, 1968) and in the maintenance of a sound clinical program within a graduate department (American Psychological Association Education and Training Board, 1967). The effectiveness of clinic programs has seldom been formally evaluated (Harway & Serafica, 1977), however, and although ongoing informal evaluations of both process and outcome variables in the clinic may be a common state of affairs, few, if any, reports of clinic evaluations have been published.
IssuesAn important exception is an essay by Harway and Serafica (1977) that articulated several important issues on the basis of the authors' experience in conducting a survey of American Psychological Association (APA)-approved graduate programs in clinical psychology and an evaluation of a psychology clinic. Their principal conclusions that (a) the organization's structure and functional characteristics set limits to the application of particular evaluation strategies, (b) goal-attainment, decision-theoretic, and systems approaches can profitably be combined for the purpose of understanding the departmental clinic, and (c) self-evaluation by the participants of the program rather than evaluation by an external, independent team may be the most productive approach, (p. 656) These conclusions were an important contribution to the planning of an evaluation of the psychology clinic at the University of Montana. The occasion for the evaluation was the appointment of a new director of clinical training for the program.