Critical Success Factors of the University of the Future in a Society 5.0: A Maturity Model

Abstract

When addressing the possible futures for the university, one can ask what the new critical success factors (CSF) are that represent the core of the University of the Future, from a strategic perspective of analysis. Considering the Society 5.0 paradigm, characterized by higher levels of uncertainty, turbulence, and balance between technology and human values, adaptation to the ecosystem becomes an essential competence. Based on the literature, considering the convergence of organizational cybernetics and biomimetics, this theoretical article proposes a set of new CSF for the University of the Future, expanding the analysis of Society 5.0 and the future challenges for universities. Additionally, proposes a maturity model with eleven dimensions and three stages to support this discussion, visioning a future scenario. This foresight approach provides new insights to think over strategic critical success factors for the university to respond to possible and sustainable futures. Reconfiguration, purpose, and digitization are capacities to address the new environment set in this Smart Society. With this analysis, strategic questions are proposed for researchers and practitioners, especially to address global and regional challenges that universities will face, particularly due to the technological gap established between countries.

The realizing good governance through integrated services in the era of society 5.0

“…In administrative services, of course, in the Society 5.0 era, people will be able to solve various challenges and social problems by utilizing various innovations born in the 4.0 industrial revolution era to improve their quality of life. Society 5.0 is characterized by the need for a higher balance between technology and human values (Panizzon & Barcellos, 2020). In administrative services related to good governance in the era of society 5.0, it is good if it fulfils several principles of public interest, legal certainty, equality of rights, the balance of rights and obligations, professional, participatory, equal treatment/discriminatory action, and openness.…”

Automatic Assessment of Learning Outcomes as a New Paradigm in Teaching a Programming Course: Engineering in Society 5.0

“…a inclusión del modelo por competencias y resultados de aprendizaje en la instituciones académicas de nivel superior y la integración en la sociedad 5.0, dónde tecnologías convergentes apoyan al estudiante, de manera responsable e inclusiva; además de permitir identificar si los estudiantes logran los conocimientos, habilidades, disposiciones y conductas necesarias, a partir de actividades propuestas en el curso [1], [2]. Esta innovación busca que el estudiante domine todos los conceptos usando contenido/material personalizado, a diferencia del tradicional, donde los estudiantes dominaban algunos conceptos y el contenido/material es generalizado.…”

The Society 5.0 Landscape and Research Agenda

“…Additionally, the future may also define a new place and role for institutions and people responsible for preparing future members of society to co-create and participate in Society 5.0. Digitalization may introduce the teacher-machine persona accountable for a student's scientific development process, while the teacher-human will take care of a student's social development [40,51]. In addition, sustainable future growth rely on the ability to embrace entrepreneurship and innovation [30,43].…”