Critical Factors Influencing Decision to Adopt Human Resource Information System (HRIS) in Hospitals

Abstract

The aim of this research is to explore factors influencing the management decisions to adopt human resource information system (HRIS) in the hospital industry of Bangladesh—an emerging developing country. To understand this issue, this paper integrates two prominent adoption theories—Human-Organization-Technology fit (HOT-fit) model and Technology-Organization-Environment (TOE) framework. Thirteen factors under four dimensions were investigated to explore their influence on HRIS adoption decisions in hospitals. Employing non-probability sampling method, a total of 550 copies of structured questionnaires were distributed among HR executives of 92 private hospitals in Bangladesh. Among the respondents, usable questionnaires were 383 that suggesting a valid response rate of 69.63%. We classify the sample into 3 core groups based on the HRIS initial implementation, namely adopters, prospectors, and laggards. The obtained results specify 5 most critical factors i.e. IT infrastructure, top management support, IT capabilities of staff, perceived cost, and competitive pressure. Moreover, the most significant dimension is technological dimension followed by organisational, human, and environmental among the proposed 4 dimensions. Lastly, the study found existence of significant differences in all factors across different adopting groups. The study results also expose constructive proposals to researchers, hospitals, and the government to enhance the likelihood of adopting HRIS. The present study has important implications in understanding HRIS implementation in developing countries.

Success Factors of Human Resource Information System Implementation: A Case of Ministry of State-owned Enterprise

“…Table 3, the final weight of each dimension shows that the dimension that influences the success factors of HRIS implementation of the MSOE is the technology dimension (weight 0.279757). The results of this study are in line with [4]. The difference between this study and the results of the study by [4] is the order of dimensions numbered 2, 3 and 6, which in this study dimension sequences are technology, human, environment and organization.…”

“…The results of this study are in line with [4]. The difference between this study and the results of the study by [4] is the order of dimensions numbered 2, 3 and 6, which in this study dimension sequences are technology, human, environment and organization. In previous research the dimension sequences were technology, organization, human and the last environment.…”

“…Data processing is performed by using Entropy. All the variables to determine the success factors used in this study are grouped according to the existing dimensions of the research [4] with the HOT Fit model and the TOE framework. Table 1 It is the degree to which users perceive that the importance of other people's existence in using the new information system will affect the user Questionnaires in this study are distributed in the form of links from google docs and hardcopy.…”

An evaluation model for the implementation of hospital information system in public hospitals using multi-criteria-decision-making (MCDM) approaches

“…Even though the HIS has brought the immense change to process of care delivery, it has attempted to increase the quality and safety of care [1], [9], [18][19][20]. However, compared to other technologies in the healthcare domain, the acceptance level of HIS is low [5], [17], [21][22][23][24]. HIS can support patient care planning and enhance decision making of clinical or administrative functions.…”

HR innovation risk assessment

“…In other words, HRIS can be considered as a way of software for large and small enterprises that can optimize a number of activities, including those related to human resources, accounting, personnel management and remuneration. HRIS allows companies to more effectively plan their personnel costs, as well as manage and control them without having to allocate too many resources to them [13].…”