2019
DOI: 10.5267/j.uscm.2019.1.001
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Critical evaluation of policies in supply chain performance: Quality assurance, continuous process improvement and environmental regulation and policies

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Cited by 5 publications
(6 citation statements)
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“…H3 , stating that TQM has a significant positive impact on SCP, did not receive confirmation in this study. This finding contradicts the results obtained by Andriansyah et al (2019), who demonstrated a positive influence of TQM elements such as continuous process improvement and quality assurance on SCP in Indonesian companies. Similarly, Basheer et al (2019) found a significant positive relationship between TQM and SCP.…”
Section: Discussioncontrasting
confidence: 99%
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“…H3 , stating that TQM has a significant positive impact on SCP, did not receive confirmation in this study. This finding contradicts the results obtained by Andriansyah et al (2019), who demonstrated a positive influence of TQM elements such as continuous process improvement and quality assurance on SCP in Indonesian companies. Similarly, Basheer et al (2019) found a significant positive relationship between TQM and SCP.…”
Section: Discussioncontrasting
confidence: 99%
“…It aligns with established literature emphasizing the pivotal role of staff effectiveness in SCP (Abubakar et al , 2019; Israfilov et al , 2020; Rombaut and Guerry, 2020). However, it challenges earlier notions of a direct link between TQM and SCP (Andriansyah et al , 2019; Alshurideh et al , 2023).…”
Section: Discussionmentioning
confidence: 73%
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“…Human resources policies are a key to successful TQM implementation through the right selection of the candidates, there is an evident relationship between the selection process and TQM, selection procedures must be in line with the quality context (Atkinson, 1994;Bestrfield, 2003). Employee empowerment is the sense of ownership of the process, this ownership drives the employee to continuously improve the resulting product or service, and an empowered employee is more caring about the quality outcome than the owner or manager (Alkafaji, 2007;Andriansyah, 2019). Behavioral factors like commitment and empowerment with open culture can yield a competitive advantage to the organization (Batalden & Davidoff 2007).…”
Section: Total Quality Managementmentioning
confidence: 99%
“…Improved total quality management towards a better vision, mission, and organizational strategy, teamwork and focus on customer satisfaction makes all human resources work together and try to do better in carrying out their duties so that organizational performance can be improved on an overall sustainable basis (Andriansyah, 2019;Aung & Chang, 2014). Total Quality Management (TQM).…”
Section: Relationship Between Total Quality Management and Organizati...mentioning
confidence: 99%