Creating the path for quality of work life: A study on nurse performance

Abstract

Since March 2020, it is known that Indonesia has experienced the impact of the Corona Virus Disease 2019 (Covid-19) Pandemic, and making health workers at the forefront of potential exposure to the Covid-19 virus because they have to deal with Covid-19 patients every day during the pandemic. The purpose of this study is to focus on developing an empirical model to increase job performance in the hospital to create the right quality of work and still make the organization grow well sustainably. This study will use assistance of quality of work life, organizational commitment, job satisfaction, and psychological empowerment in creating an increase in job performance needed by nurses at the Type B Hospital in Jakarta. This study uses a quantitative approach through a questionnaire survey method conducted on nurses at 36 Type B Hospital in Jakarta, totalling 400 respondents. The sample used in this study was obtained through a purposive sampling technique with the criteria of a service period of more than 2 years. Then the data were analysed using the Structural Equation Model (SEM). Though quality of work life is found to significantly affect organizational commitment, job satisfaction and psychological empowerment, its effect on job performance found to be insignificant. Further findings will be discussed further.

Prevalence, influencing factors and adverse consequences of workplace violence against nurses in China: A cross‐sectional study

“…It is not just job satisfaction or work happiness but the quality of the relationship between employees and the overall work environment (Sulaiman et al, 2015). Many scholars agree that good QoWL has a positive impact on job performance and job satisfaction and will lead to better retention and lower absence (Diana et al, 2022; Lee et al, 2017). Poor QoWL may have detrimental effects on nursing care quality and patient safety outcomes, such as increased job burnout, nurse–patient disputes and adverse nursing events (Casida et al, 2019; Horrigan et al, 2013; Ruiz‐Fernandez et al, 2020).…”

Analysis of the Readiness of Primary Health Center Nurses in Encountering Community Stigma during the COVID-19 Pandemic

“…There are 10 skills that must be possessed in order to increase self-efficacy, encompassing the ability to communicate and interpersonal relationships, problem solving, self-motivation, work under pressure, organizational skills, team spirit, learn skills, skills using data, assess diversity, and negotiate (Syahrudin, 2018). The second order that affects the stigma which occurs in society is organizational skills are skills related to creating structure and order, increasing productivity, and prioritizing tasks that must be completed immediately, versus tasks that can be postponed, delegated to others, or eliminated at all, and it is proven from research results that the ability to commit to an organization improves the quality of nurses' work (Diana et al, 2022). In pandemic conditions, it is necessary to have good organizational arrangements so that the health service system that will assist in managing the disease is prohibited.…”

The effect of a psychological capital on employee performance through quality of work life

“…However, Asharini, Hardyasturi, & Irham. (2018) and Diana, Eliyana, Mukhtadi, & Anwar. (2022) refute this statement because their research result did not find any positive impact on the quality of work life on employee work performance.…”