Since March 2020, it is known that Indonesia has experienced the impact of the Corona Virus Disease 2019 (Covid-19) Pandemic, and making health workers at the forefront of potential exposure to the Covid-19 virus because they have to deal with Covid-19 patients every day during the pandemic. The purpose of this study is to focus on developing an empirical model to increase job performance in the hospital to create the right quality of work and still make the organization grow well sustainably. This study will use assistance of quality of work life, organizational commitment, job satisfaction, and psychological empowerment in creating an increase in job performance needed by nurses at the Type B Hospital in Jakarta. This study uses a quantitative approach through a questionnaire survey method conducted on nurses at 36 Type B Hospital in Jakarta, totalling 400 respondents. The sample used in this study was obtained through a purposive sampling technique with the criteria of a service period of more than 2 years. Then the data were analysed using the Structural Equation Model (SEM). Though quality of work life is found to significantly affect organizational commitment, job satisfaction and psychological empowerment, its effect on job performance found to be insignificant. Further findings will be discussed further.

This study is aimed to identified of important managerial competencies of middle managers as chairperson of the policy drafter through integrity, cooperation, communication, and goal orientation. This research was conducted qualitatively using the phenomenology method approach. Data was collected through questionnaires, observations, and in-depth interviews from selected respondents. The result shows a level of mastery, and most respondents agreed upon integrity (50%), cooperation (45%), communication (50%), and goal orientation (50%) are important managerial competencies as chairperson. The result of this study is useful for public service middle managers