Coordination and Control in a Government Agency: Contingency and Institutional Theory Perspectives on GAO Audits

Gupta, Parveen P.; Dirsmith, Mark W.; Fogarty, Timothy J.

doi:10.2307/2393236

Cited by 154 publications

(122 citation statements)

References 18 publications

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“…The task environment is thought of as the context immediately surrounding the organization, which is often described as stable versus dynamic; simple versus complex (see Gupta, et al, 1994). It is also assumed to include organizations, which directly influence the goal setting and goal achievement of an organization (Lenz and Engledow, 1986).…”

Section: Contingency Theorymentioning

confidence: 99%

Quality and quality assurance in Ethiopian higher education

Kahsay¹

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Section: Contingency Theorymentioning

confidence: 99%

Quality and quality assurance in Ethiopian higher education

Kahsay¹

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“…Institutional theory explains that organizations that are dependent upon the government have the disposition to adopt a bureaucratic form of control, because this is the prescript within government: bureaucracy is the 'taken-for-granted' form of organization (Gupta et al, 1994). Hasenfeld and Powell (2004) show that English non-profit organizations, being involved in the delivery of reemployment services, adopted their original practices to the dominant institutional norms, rules and cognitive schema of the policy that was designed by government.…”

Section: Institutional Theory and Uncertaintymentioning

confidence: 99%

User co-production of public service delivery: Effects on trust

Fledderus¹

2018

Bestuurskunde

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“…The role of institutional pressures in the adoption and conformity to a particularly mandated system can be particularly powerful in government organizations (Carruthers, 1995;Brignall and Modell, 2000;Lapsley and Pallot, 2000), taking into account that the survival of these organizations is primarily dependent on the support of external stakeholders and not the actual performance (Gupta et al, 1994;Geiger and Ittner, 1996).…”

Section: Performance Management and The Institutional Theorymentioning

confidence: 99%

Use of performance information by local politicians: a field study in the Portuguese context

2017

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This paper presents a qualitative study that aims to investigate whether and how local politicians use perform ance info rmation to evaluate top managers' performance. The main goal is to contribute to knowledge on perform ance manag ement in the political sphere. Based on semistructured interviews, findings show that the organizational climate determines the willingness to use information. There is an internal culture embedded in public agencies, like municipalities, that lead politicians to be more or less concerned about the use of performance in formation. In this paper we find that politicians have a greater orientation towards the 'implicit' and the 'operationscon scious' styles rather than to the 'outputconstrained' and the 'outcomeconscious' styles. In general, politicians failed to implement a culture focused on the use of performance information. The institutional approach helps us to identify political responses to institutional pressures and understand the reasons for a reduced use in the Portuguese context. Keywords: performance information; politicians; institutional theory; organizational responses; Portuguese context. O uso da informação de desempenho pelos políticos locais: um estudo de caso no contexto português Este artigo apresenta um estudo qualitativo que pretende investigar até que ponto e como os políticos locais portu gueses usam a informação de desempenho para avaliar a performance dos gestores de topo. O objetivo principal é contribuir para o conhecimento na área da performance management na esfera política. Tendo por base as entrevistas semiestruturadas realizadas com os políticos locais, os resultados mostram que o clima organizacional determina a predisposição para usar a informação. Existe uma cultura enraizada nas organizações públicas, nomeadamente os municípios, que conduz os políticos a estarem mais ou menos predispostos a usar a informação de desempenho. Neste artigo concluímos que os políticos têm uma maior orientação para o uso de estilos 'implicit' ou 'operationsconscious' em vez dos estilos 'outputconstrained' e 'outcomeconscious' . Em geral, os políticos falharam ao implementar uma cultura orientada para o uso da informação de desempenho. A teoria institucional ajuda a identificar as respostas po líticas às pressões institucionais e a compreender as razões para o uso reduzido da informação no contexto português. Palavras-chave: Informação de desempenho; políticos; teoria institucional; respostas organizacionais; contexto português.El uso de la información de desempeño por los políticos locales: un estudio de caso en el contexto portugués Este trabajo presenta un estudio cualitativo que tiene como objetivo investigar si y cómo los políticos utilizan la información de ubicación para evaluar el desempeño de los top managers. El principal objetivo es contribuir al conocimiento de la PM en la esfera política. Tiendo por base las entrevistas realizadas a los políticos locales, los resultados muestran que el clima organizacional determina la voluntad de utilizar la información. ...

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Coordination and Control in a Government Agency: Contingency and Institutional Theory Perspectives on GAO Audits

Cited by 154 publications

References 18 publications

Quality and quality assurance in Ethiopian higher education

Quality and quality assurance in Ethiopian higher education

User co-production of public service delivery: Effects on trust

Use of performance information by local politicians: a field study in the Portuguese context

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