“…In the presence of highly controlling channel members, communication becomes crucial to reduce the decision making uncertainty (Johnson and Pharr, 1997). Another dimension of channel control deals with the use of various power bases to influence marketing flows in creating more effective and efficient allocation of resources within channel structures (El-Ansary and Stern, 1972;Frazier and Rody, 1991;Stern and El-Ansary, 1992).…”