Concerning trust and information

Inter-personal and inter-organizational trust in business relationships: An attitude–behavior–outcome model

“…In this study, information sharing (at the buyer side) is defined as the extent to which the buyer openly shares information with the supplier that may be useful to the relationship (adapted from Cannon & Homburg, 2001). Trust is the mechanism that opens our minds to others and in doing so, opens possibilities of leveraging business relationships and opening networks to achieve competitive advantage (Denize & Young, 2007;Young, 2006). When individuals get to know each other, in many cases, information is shared informally over time through inter-firm interactions including direct, intimate and extensive face-to-face interactions (Dyer & Singh, 1998;Squire et al, 2009); in addition inter-firm routines are designed to "facilitate information-sharing and socio-technical interactions" (Dyer & Singh, 1998, p. 665).…”

Communication Arising from Relationship Orientation: The Indicator of Keeping Business Cooperation

“…Trust is conducive to more effective and efficient relationships, which directly affects the prognosis, so the satisfaction degree is achieved [31], and the degree of commitment of the relationship customers. Denize and Young (2007) regard the positive effects of information exchange norms on trust between the parties [32].…”

The drama of interaction within business networks

“…We follow formal societal rules when we are on the front stage reciting a 'script', playing a role. This includes our formal interaction in business relationships where reliability, trust and commitment play a part in role development (Denize & Young, 2007). On the other side, our back stage behavior is more informal, involving interaction with friends and others with whom we establish and develop relationships.…”