Communication during intraorganizational innovation adoption: Predicting users' behavioral coping responses to innovations in organizations

Lewis, Laurie K.; Seibold, David R.

doi:10.1080/03637759609376383

Cited by 69 publications

(57 citation statements)

References 43 publications

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“…In raising awareness among employees on the necessity of change and creating a sense of belonging for sustainable and cohesive attempts to change are the importance of communication itself (Sundstro & Annika, 2009 with commitment to change among employees in strengthen their sense effectively. Likewise, several previous studies have stressed on the importance of communication role in change processes (Ford & Ford, 1995;Kotter, 1996;Lewis & Seibold, 1996;van Vuuren & Elving, 2008). Even Lewis (1999) boldly stated that there is inseparably linked processes between communications and organizational change.…”

Section: Literature Reviewmentioning

confidence: 99%

The Effect of Internal Communication on Employees’ Commitment to Change in Malaysian Large Companies

Marchalina¹,

Ahmad²

2017

BMS

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Employees' commitment seems to be vital in decision making for any organizations in order to be able in business competition and to adapt with changes. The commitment among employees can be a crucial tool for improving their performance in organizations. Communication is needed to raise awareness among employees on the need of change as well as creating the readiness to the change whereby it leads to the commitment to change. The objective of this paper is to examine the influence of internal communication on employees' commitment to change. Apparently, this issue likely has attracted the attention among either scholars or researchers. The theoretical contribution has been added in this study by investigating the effect of internal communication in influencing employees' commitment to change. A survey of structured questionnaire was conducted in five-hundred fifty employees in Malaysian large companies. The significant relationship has been found between internal communication and employees' commitment to change through multivariate regression analysis. Moreover, the implications to practice and theory are discussed.

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Section: Literature Reviewmentioning

confidence: 99%

The Effect of Internal Communication on Employees’ Commitment to Change in Malaysian Large Companies

Marchalina¹,

Ahmad²

2017

BMS

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“…The four organizations each employed 200-700 employees. Larger organizations are more likely to share important structural characteristics with the population of organizations to which the results of this study might be generalized because they have larger spans of control and more complex coordination demands than small organizations (Lewis & Seibold, 1996). In organizations of this size, frequent face-to-face communication among all members is difficult or impractical.…”

Section: Participating Organizationsmentioning

confidence: 96%

Organizational assimilation and communication technology use

Waldeck

Seibold²,

Flanagin³

2004

Communication Monographs

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“…He argues that such peer evaluations are important, because individuals seek information from known colleagues (i.e., through informal channels) in order to reduce uncertainty about the innovation. Rogers' assertion about individuals' need to reduce uncertainty is supported by Lewis and Seibold (1996). Rogers (1995) explains:…”

Section: 2mentioning

confidence: 98%

“…In addition to the assertions of Rogers (1995) and Lewis and Seibold (1996), Weenig (1999) argues that information received through informal channels influences attitudes and behavior toward an innovation, Fulk, Schmitz, and Steinfeld, (1990) argue that individuals' perceptions of a technology are shaped through social interactions with peers. Results of the current support prior research, to the extent that exposure to information through informal channels was found to be correlated with adoption in the current study.…”

Section: 2mentioning

confidence: 99%

Influences of Sources of Communication on Adoption of a Communication Technology

Stuart

Russo

Sypher

et al. 2001

Diffusing Software Product and Process Innovations

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Abstract:This study examined the influence of sources of information on end users' decision to adopt an innovation. The study used an on-line survey to collect data regarding respondents' perceptions of structured implementation activities and other sources of influence on their reported adoption of Microsoft Outlook at a large, Midwestern university. The research questions were based on Rogers' model of the diffusion of innovations, and the work of Fulk, Lewis and Seibold, and Weenig on the influences of information sources on adoption of innovations. Results showed that respondents who were exposed to information from informal channels and structured implementation activities (e.g., informational meetings conducted at the unit level) were significantly different from those who received no information through these channels. Perceptions of quantity or quality of information received through informal and official channels were not significantly correlated with adoption. The results indicate that the implementation of Outlook was not viewed as a major event in the life of the organization, and suggest that diffusion of technological innovations may be different from diffusion on non-technological innovations. RATIONALEThe purpose of this study was to investigate the diffusion of an innovation within an organization. Specifically, the research focuses on the communication campaign developed to persuade administrators, faculty, staff, and students at a large Midwestern university to adopt a new communication technology. The technology investigated in this study is the groupware product, Microsoft Outlook. As groupware products offer their

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Communication during intraorganizational innovation adoption: Predicting users' behavioral coping responses to innovations in organizations

Cited by 69 publications

References 43 publications

The Effect of Internal Communication on Employees’ Commitment to Change in Malaysian Large Companies

The Effect of Internal Communication on Employees’ Commitment to Change in Malaysian Large Companies

Organizational assimilation and communication technology use

Influences of Sources of Communication on Adoption of a Communication Technology

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