Communication and Job Satisfaction among Workers in the Department of Trade Union Affairs in the Northern State of Malaysia

Abstract

This study aims to identify communication links with job satisfaction among workers in the Department of Trade Union Affairs. This study also examines the relationship between job satisfaction and communication with the effect of communication on job satisfaction. It has been noted that since recently, communication used in an organization has been extremely weak, resulting in job satisfaction. A total of 200 self-administered questionnaires were distributed among the workers in the Department of Trade Union Affairs. The study had received a total of 120 questionnaires with a 60% response rate.They were asked about their demographic information, communication, and job satisfaction. The tool for communication is based on the Satisfaction Communication Questionnaire, and the tool for job satisfaction is based on the Job Satisfaction Survey. The study concludes that communication has a significant relationship and impact on job satisfaction among workers in the department.

Analysis of the Associated Factors of Doctor Job Satisfaction at Covid-19 Pandemic

“…Hubungan antara kepuasan kerja dengan komunikasi juga terdapat pada penelitian yang dilakukan Bello et al, dimana variabel komunikasi memiliki hubungan dengan kepuasan kerja dokter dengan p < 0,001 (Bello et al, 2018). Jika komunikasi yang digunakan secara baik dan efektif, maka akan tercipta suatu kepuasan kerja seseorang (Desa et al, 2019).…”

Organizational Communication Review: Job Satisfaction of the Dinkominfo of Banjarnegara Regency Employees During the Pandemic

“…It means that communication is necessary for an organization, both technical such as clarity of orders from superiors to subordinates, clarity of work instructions, delivery of ideas, work discussions to informal matters such as support, attention, appreciation, and giving criticism to superiors. Therefore, leaders must strive to create effective communication because, with effective organizational communication, there would be an increase in employee job satisfaction (Desa, 2019a).…”

“…This statement follows the basic theory of job satisfaction according to (Van Eerde, 1996), namely Vroom's Expectation Theory. Relation between job satisfaction and communication is a significant matter in an organization (Desa, 2019b). According to Bulutlar (2008), communication plays a significant role in employee job satisfaction because employees will see how the organizational communication system and organizational communication style affect the satisfaction received from the job.…”

“…The role of communication is essential both within and outside of the organization. If the communication is hampered, it will interfere with employees at work and impact job satisfaction (Desa, 2019b). An organization must maintain effective communication to create employee satisfaction based on these conditions.…”