Charting production systems for golf and club operations

Tesone, Dana V.; Jackson, Leonard A.; Fjelstul, Jill

doi:10.1057/rlp.2008.28

Cited by 4 publications

(3 citation statements)

References 23 publications

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“…Gaining knowledge about sport and communicating it is the goal of sport science [28][29][30], of which sport management is a sub-field that examines the economic aspects of sport with a focus on business management functions such as planning, organizing, leading or controlling [31,32]. Topics such as marketing, operations or organization are subject areas on their own within the field of sport management comprising diverse logistics aspects such as the importance of logistics management for the marketing infrastructure [33] or process design for sport club operations [34]. These aspects, however, are often discussed only within one subject area, which does not do justice to the pervasive nature of logistics as a cross-sectional business function.…”

Section: Sport Managementmentioning

confidence: 99%

Sport Logistics: Considerations on the Nexus of Logistics and Sport Management and Its Unique Features

Pott,

Breuer,

ten Hompel

2023

Logistics

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Background: This paper is the first-ever discussion of sport logistics as an intersection of the academic disciplines of logistics and sport management. Methods: It reviews past literature and states that logistics in sport is widely overlooked in academic literature. It illustrates the importance and pervasive nature of logistics in the sport industry and questions how sport logistics can be positioned at the interface of logistics and sport management science. Both disciplines are contrasted under the common lens of Porter’s value chain. Results: Operations, organization and marketing are identified along with economics and strategy as areas of sport management (highly) involved with logistics. Sport logistics is defined as a research area dealing with storage and transportation issues in sport organizations. Conclusions: Based on a case example from practice, athlete equipment logistics, the authors elaborate on the unique characteristics of managing logistics in sport, e.g., low competition, personal relationships and high demand predictability. They call for a broader discourse on sport logistics in academia.

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Section: Sport Managementmentioning

confidence: 99%

Sport Logistics: Considerations on the Nexus of Logistics and Sport Management and Its Unique Features

Pott,

Breuer,

ten Hompel

2023

Logistics

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“…Collectively, these factors have changed the competitive dynamics of the industry which has evolved from one in which private clubs faced primarily indirect and direct competition to one in which they now face replacement competition in addition to both indirect and direct competition. Furthermore, today's private club demographics continue to evolve (Fjelstul, Jackson and Tesone, 2011) and knowledge about demographics can aid clubs in their production systems (Tesone, Jackson and Fjelstul, 2009).…”

Section: Contents Lists Available At Sciencedirectmentioning

confidence: 99%

The impact of demographics on the membership level of member-owned private clubs

Jackson

Barrows

Ferreira³

2015

Tourism Management Perspectives

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“…Golf was used to illustrate how the dominant sequence of playing holes 1-18 is defined by the design of the process, yet the golfer has some discretion within this to decide how she plays the course. Tesone et al (2009) used action research to utilize the input-transformation-output framework with the aim of increasing efficiency and effectiveness within eight large golfing clubs.…”

Section: Process Designmentioning

confidence: 99%

Should we try out for the major leagues? A call for research in sport operations management

Kauppi

Moxham

Bamford

2013

International Journal of Operations &Amp; Production Management

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Purpose – Research related to operations management (OM) in the sport industry is underdeveloped, despite sport being a continued context of study in other management disciplines. Most studies on the topic are conducted largely in isolation and not linked to the wider OM theory base. This paper aims to provide a comprehensive understanding of the few studies conducted and develop a detailed research agenda to encourage future research in this interesting, important and topical context. Design/methodology/approach – This paper uses a comprehensive systematic literature review methodology to synthesize the research on sport OM to date. Gaps within the literature are identified and avenues for future research to drive improved performance in multiple aspects of sport OM are suggested. Findings – Examination of the literature shows sports OM to be underdeveloped, with little cumulative learning between existing studies and weak linkages between sport and OM research. To develop the topic further there is a clear requirement for more theory-based research as well as more rigorous empirical testing. The sport industry has special characteristics that differentiate it from the overall service industry and call for targeted research. Practical implications – Sport today is a major business. The industry also contributes to individual health and well-being. This paper suggests several research directions designed to improve off-field performance in sport operations. Originality/value – This paper is the first to identify and synthesize the separate studies that have been conducted on OM in sport to date in order to provide a multifaceted research agenda aimed at developing both theoretical and managerial contributions within this important yet under researched area.

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Charting production systems for golf and club operations

Cited by 4 publications

References 23 publications

Sport Logistics: Considerations on the Nexus of Logistics and Sport Management and Its Unique Features

Sport Logistics: Considerations on the Nexus of Logistics and Sport Management and Its Unique Features

The impact of demographics on the membership level of member-owned private clubs

Should we try out for the major leagues? A call for research in sport operations management

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