“…From these summary reports and many like them, little can be gained from the business literature to deepen our understanding of how DL affects performance. The military, in contrast, has been more forthcoming with the details of evaluating distance learning, although the majority of reports (over 80% according to Walsh, Gibson, Miller, & Hsieh, (1996)) reported video teletraining as the DL technology rather than the new genre of Web-based learning tools entering the marketplace.…”