“…The concept of information ecology focuses on interrelationships between people, enterprises, technologies, and the surrounding information environment (Nam, Lee, & Park, 2013). Among these, human beings are situated at the core of the information ecosystem, which is composed of information strategies, information-seeking behaviors, information management, and information architectures (Feather & Sturges, 2003;Nam et al, 2013). In a service ecosystem context, all social and economic actors interact through institutions and technology in order to co-produce service offerings, exchange service offerings and resources, and co-create value (Spohrer, Maglio, Bailey, & Gruhl, 2007;Vargo, Maglio, & Akaka, 2008).…”