Can the Crowd Deliver? Analysis of Crowd Logistics' Types and Stakeholder Support

The article studies the development of crowd shipping technologies in the Old Town of Bratislava. The paper aims to assess the potential for implementation of the crowdsourcing technology in the transport system of Bratislava. Methodology: An interview with the entrepreneurs in this area was conducted to assess the potential demand. In the survey, we collected information about type of goods; operations, quantities, and frequency of delivery; willingness to pay for one delivery among others. Based on the results, the freight demand, and its characteristics were assessed. The second part of the paper is devoted to assessing the supply of logistics to meet the demand. A survey of the willingness of ordinary travelers to work as an occasional courier was conducted. In the end, the equilibrium of demand and supply in the crowd shipping market in Bratislava is presented. The regression and correlation analysis were performed to understand the relationship between parameters of demand and delivery quantities in the first part of the research, sociodemographic characteristics of nonprofessional couriers, and the maximum weight of the parcel nonprofessional couriers agree to delivery. The willingness to pay per delivery was determined for respondents of different genders. Key findings: The results of the survey allowed us to estimate the freight demand for the Old Town of Bratislava, as well as to understand the needs of potential demand for crowd shipping services. The results of the second questionnaire show the sociodemographic characteristics of nonprofessional couriers (age, gender, gender, income, travel time) significantly influence the decision to participate in the delivery market.

Section: Literature Review 21 Demand Assessmentmentioning

confidence: 99%

“…The parameters of the study area were selected and calculated using the methodology given in [19][20][21][22]. The data obtained are presented in Table 1.…”

Section: Demand Data Analysismentioning

confidence: 99%

Freight Demand and Supply Assessment for Implementation of Crowdsourcing Technology: A Case Study in Bratislava, Slovakia

Galkin

Schlosser

Cárdenas³

et al. 2021

“…The aims of CL may contribute toward these objectives [21,28]. CL is alternatively called crowd-sourced delivery, crowd shipping, or collaborative delivery [9,51]. In all previous types of crowdsourcing in logistics, the role of logistics was to support activities.…”

Section: Crowdsourcing In Logisticsmentioning

confidence: 99%

“…In CL, logistics is the proper purpose of the creation of the sharing initiative [46]. Within CL initiatives, the platform is used to sell logistics services provided by individuals, and its role is essential, because it enables individuals' logistics resources to be shared by optimizing their use at the same moment [35,51].…”

Section: Crowdsourcing In Logisticsmentioning

confidence: 99%

Assessment of the Crowd Logistics Solutions—The Stakeholders’ Analysis Approach

Rześny-Cieplińska

Szmelter-Jarosz

2019

This article presents the assessment results for crowd logistics (CL) solutions from the perspective of the needs of different stakeholders. The uniqueness of this study lies in entering these needs in the implementation of the three spheres of sustainable development in cities (social, economic, and environmental). The purpose of this publication is to present the benchmark solutions for the CL area, helping to adjust the business model and market offer of other providers to the needs of different groups of stakeholders. The reason for such valuation is the fast-paced sharing economy development in the city logistics area, as well as in the courier activity. For this study, the AHP (analytic hierarchy process) method was applied in order to develop the proposed evaluation tool of the CL initiatives. The evaluation criteria (the needs of particular groups of respondents) are derived from document-based data analysis and the primary data for the model are derived from information provided by service providers. The list of the best solutions is made for indicating benchmark brands on the market. The recommendations for managers were drawn on how to adjust solutions to the stakeholders’ needs.

“…Less waste [6,72,73] Effective use of loading space [74][75][76] Extra capacity [74][75][76] The crowd logistics concept can be applied within various crowd-sourced services. According to the research conducted by Sampaio et al [50], the main identified types of CL services are:…”

Section: Benefits Of CL Solutions Sourcesmentioning

confidence: 99%

Priorities of Urban Transport System Stakeholders According to Crowd Logistics Solutions in City Areas. A Sustainability Perspective

Szmelter-Jarosz

Rześny-Cieplińska

2019

This article presents assessment results for the priorities of different urban logistics stakeholders in order to launch crowd logistics (CL) solutions within a city area. Additionally, this analysis was conducted by using various dimensions of sustainable city development. The unique character of this study lies in presenting the priorities of the interviewed stakeholders. Therefore, the purpose of this publication is to analyze the priorities of various stakeholders in relation to the introduction of CL solutions within a city area. The reason for such analysis is the rapid development of a large number of sharing-economy initiatives, including services. For this study, a few methods were used to achieve the research goal. Firstly, text mining and text analysis methods were implemented to analyze the opinions of the interviewees. Then, two chi-square tests allowed us to determine whether the groups of stakeholders are statistically different or not. Finally, the AHP (analytic hierarchy process) and DEMATEL (decision making trial and evaluation laboratory) methods were applied in order to define the priorities of the stakeholders. The needs of particular groups of respondents were derived from the interview based on the questionnaire. The results of the analysis allow for defining the demand characteristics for CL solutions by presenting the areas that are crucial for particular groups of stakeholders.