Can I read your mind? Perception gaps in supply chain relationships

Chen, Yi Su; Su, Hung Chung; Ro, Young K.

doi:10.1016/j.pursup.2016.06.006

Cited by 20 publications

(18 citation statements)

References 80 publications

(113 reference statements)

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“…Subsequent research showed that supply chain partners can have different perceptions of attributes such as communication, demand and technology uncertainty, as well as dependence and performance (Oosterhuis, Molleman, & van der Vaart, 2013;Villena, Choi, & Revilla, 2016). Hence, buyers and suppliers can have different interpretations of relational attributes and outcomes (Chen, Su, & Ro, 2016b).…”

Section: Research Objective 3: Assessing the Effects Of Relational Comentioning

confidence: 99%

“…Partners in inter-organizational relationships can have different perceptions of attributes such as communication, demand and technology uncertainty, as well as dependence and performance (Oosterhuis et al, 2013). Specifically, in buyer-supplier relationships both sides might perceive relational attributes and outcomes in different ways (Chen et al, 2016b). It appears even that such perception differences in buyer-supplier relationships are rather the norm instead of just being an exception (Chen et al, 2016b;Oosterhuis et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

“…Specifically, in buyer-supplier relationships both sides might perceive relational attributes and outcomes in different ways (Chen et al, 2016b). It appears even that such perception differences in buyer-supplier relationships are rather the norm instead of just being an exception (Chen et al, 2016b;Oosterhuis et al, 2013). Even though differences in perceptions are beginning to be addressed in literature (Oosterhuis et al, 2013) and first attempts are made to explain the underlying mechanisms (Villena et al, 2011), it is still unclear how perception differences emerge.…”

Section: Introductionmentioning

confidence: 99%

“…First, this study gives insights into dyadic perception differences in inter-organizational relationships. Similar to studies of Oosterhuis et al (2013) and Chen et al (2016b) we assess perception differences between buyers and suppliers. We aim at understanding the psychological mechanisms underlying perception differences between partners.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Preferred customer status, supplier satisfaction and their contingencies

Vos

2019

Supply Management Research

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Section: Research Objective 3: Assessing the Effects Of Relational Comentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Preferred customer status, supplier satisfaction and their contingencies

Vos

2019

Supply Management Research

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“…However, the drivers of opportunistic behaviours are not only limited to the abovementioned characteristics of transaction as proposed by the TCT. In fact, the available literature tends to emphasise contextual variables such as characteristics of the transacted products as another potential area for extending the knowledge on opportunism in inter-firm relationships and governance (Chen et al, 2016;Rindfleisch et al, 2010). In agricultural transactions, perishability is the most conspicuous characteristic that impacts on the quality uncertainty (Hobbs and Young, 2000) and transaction specific investments (Masten, 2000).…”

Section: Introductionmentioning

confidence: 99%

The effects of the degree of produce perishability and the choice of procurement channel on supplier opportunism: empirical evidence from the food processing industry

Kanani

Buvik

2018

IJPM

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Opportunism is an important topic in supply chain management and distribution channels. The emergence of this behaviour in buyer-supplier relationships tends to reduce performance while diminishing value creation in the effected relations. Different transactions call for different control levels depending on the gravity of opportunism in the transaction, with the need for control being higher as opportunism increases. In this regard, it is important to understand the factors that give rise to opportunism to apply appropriate control mechanisms. This study, therefore, explores the effect of the degree of the perishability of the transacted produce on supplier opportunism. Additionally, this study treated the choice of procurement channel as a control mechanism; therefore, we compared the effect of perishability on opportunism in direct and indirect procurement channels. In this study, cross-sectional survey data collected from 239 food processor-produce supplier relationships served as source of empirical evidence. The empirical findings support our hypotheses, and demonstrate that perishability is positively associated with supplier opportunism, with the effect being significantly lower in the direct procurement channels than in the indirect procurement channel.

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Reviewing interfirm relationship quality from a supply chain management perspective

2020

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With the overlap of the interfirm relationship quality and supply chain management research in mind, this paper reviewed 100 recent, scientific, English-language papers on interfirm relationship quality based on a categorisation schema derived from a conceptual framework of supply chain management. We aim to contribute to the existing supply chain management literature by providing an insight into the connections of supply chain performance with buyer–supplier relationship quality from the relationship quality scholars’ perspective. Through content analysis, frequency and contingency analysis, we evaluated how the three relationship quality dimensions—information, operational, and relational dimensions—and the three types of supply chain performance—financial and market, operational, and relational performance have been reflected in the current interfirm relationship quality papers and how the scholars have tended to link them to each other. The results reveal that relational dimension plays a key role in SC relationship management and influences performance significantly. Information dimension will affect performance indirectly through relational dimension. However, the impact of the operational dimension on performance varies. In addition, buyers’ and suppliers’ perspectives on the relational drivers of their financial performance may differ. Based on the findings, we suggest promising avenues for future investigation of supply chain relationship and performance.

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Can I read your mind? Perception gaps in supply chain relationships

Cited by 20 publications

References 80 publications

Preferred customer status, supplier satisfaction and their contingencies

Preferred customer status, supplier satisfaction and their contingencies

The effects of the degree of produce perishability and the choice of procurement channel on supplier opportunism: empirical evidence from the food processing industry

Reviewing interfirm relationship quality from a supply chain management perspective

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