Reviewing interfirm relationship quality from a supply chain management perspective

Abstract

With the overlap of the interfirm relationship quality and supply chain management research in mind, this paper reviewed 100 recent, scientific, English-language papers on interfirm relationship quality based on a categorisation schema derived from a conceptual framework of supply chain management. We aim to contribute to the existing supply chain management literature by providing an insight into the connections of supply chain performance with buyer–supplier relationship quality from the relationship quality scholars’ perspective. Through content analysis, frequency and contingency analysis, we evaluated how the three relationship quality dimensions—information, operational, and relational dimensions—and the three types of supply chain performance—financial and market, operational, and relational performance have been reflected in the current interfirm relationship quality papers and how the scholars have tended to link them to each other. The results reveal that relational dimension plays a key role in SC relationship management and influences performance significantly. Information dimension will affect performance indirectly through relational dimension. However, the impact of the operational dimension on performance varies. In addition, buyers’ and suppliers’ perspectives on the relational drivers of their financial performance may differ. Based on the findings, we suggest promising avenues for future investigation of supply chain relationship and performance.

How and when does relational governance impact lead-time performance of developing-country suppliers in global value chains?

“…The study uses data collected at a single point in time and from suppliers only to capture a dyadic relationship. However, RQ develops and evolves over time (Buckley et al , 2019) and buyers and suppliers often view relationship differently (Artz, 1999; Nyaga et al , 2010; Qian et al , 2020). We, therefore, recommend future research to use a longitudinal research design and take a dyadic, as well as multitier approach (Kühne et al , 2013; Soosay and Hyland, 2015) that includes input from both buyers and suppliers in measuring RQ (Artz, 1999).…”

A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships

“…The link between trust and commitment becomes clear when considering that trust functions to not only lessen uncertainty in the relationship, but also increases the relational parties' willingness to build a long-term relationship (Geyskens and Steenkamp, 1995;Qian et al, 2021) due to a focus on mutual future outcomes and goals, and ultimately, continuity in the relationship (Chiou and Droge, 2006;Garbarino and Johnson, 1999). In fact, the bond between trust and commitment is of such significance in business relationships that it has been suggested that, in the absence of trust, commitment cannot be established (Razzaque and Boon, 2003).…”

calidad de la relación comercial: Escala de medida para agronegocios

“…La subjetividad de su concepto es considerada por algunos autores como una construcción reflexiva de orden superior, cuyas dimensiones propuestas en su conformación han sido fuente de discusión desde los primeros planteamientos hechos por Crosby, Evans y Cowles en 1990. A partir de su uso en la teoría se ha generado una gran heterogeneidad por parte de diferentes autores en lo que respecta a las variables que explican la calidad de la relación comercial, sin que al momento se haya llegado a un consenso en la comunidad científica (Casidy & Nyadzayo, 2019;Qian et al, 2021).…”