2002
DOI: 10.1007/978-3-540-24705-0
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Business Process Excellence

Abstract: The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use.

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Cited by 33 publications
(2 citation statements)
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“…August-Wilhelm Scheer mentioned in his book that process management has become an important management instrument in many companies because its practitioners realised that optimising a company's capacity to create value in the form of processes has a direct and immediate effect on the bottom line. [3] The term BPM has been used in many ways, and several alternatives -from process improvement to intelligent BPM (iBPM) -have been proposed. Some use BPM to refer a general theory to the management of business process change, while others use it more narrowly, to refer to the use of automated software techniques to control the runtime execution of enterprises process.…”
Section: Literature Reviewmentioning
confidence: 99%
“…August-Wilhelm Scheer mentioned in his book that process management has become an important management instrument in many companies because its practitioners realised that optimising a company's capacity to create value in the form of processes has a direct and immediate effect on the bottom line. [3] The term BPM has been used in many ways, and several alternatives -from process improvement to intelligent BPM (iBPM) -have been proposed. Some use BPM to refer a general theory to the management of business process change, while others use it more narrowly, to refer to the use of automated software techniques to control the runtime execution of enterprises process.…”
Section: Literature Reviewmentioning
confidence: 99%
“…In order to address the imminent need of strategic alignment between IT and other departments, the Business Process Management (BPM) approach was developed [9] to control software related process changes. BPM focuses on business operations, as well as key value adding and supporting activities of organizations.…”
Section: Background and Relevancementioning
confidence: 99%