Business performance measurement practices in construction engineering organisations

Robinson, Herbert; Anumba, Chimay J.; Carrillo, Patricia M.; Al-Ghassani, Ahmed M.

doi:10.1108/13683040510588800

Cited by 60 publications

(44 citation statements)

References 6 publications

(7 reference statements)

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“…This is so because projects involve defi ned objectives which must be achieved and numerous resources which need to be effi ciently utilised. The need for participants involved in construction project delivery to develop and use tools for performance measurement was emphasised in the UK and Sweden (Robinson et al 2005). Several researchers also developed numerous parameters for measuring project performance (Naoum, 1999;Ling and Chan, 2002;Thomas et al, 2002;Josephson and Lindstrom, 2007).…”

Section: Previous Studiesmentioning

confidence: 99%

Evaluating Levels of Project Planning and their Effects on Performance in the Nigerian Construction Industry

Idoro

2012

CEB

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This study compares the level of project planning on public and private sectors projects and its impact on performance. The purpose is to create awareness of the level and effectiveness of the planning done by public and private clients in the delivery of construction projects. A questionnaire survey administered to a sample of 130 client representatives selected by stratifi ed random sampling from the population of public and private clients in the Nigerian construction industry is used and analysed using descriptive statistics, the t-test and Spearman correlation test. The results show that the level of preconstruction planning on private sector projects is higher than that of public sector projects while the level of contract planning done by the latter is higher than that of the former. Furthermore, the performance of private sector projects is higher than that of public sector projects in many of the parameters used. However, the level of preparation of life-cycle charts that concern project delivery time in both public and private sectors projects is low and the level of project planning in the two categories of projects has a limited impact on project performance. The understanding of how public and private sectors projects perform in planning and its impact are expected to assist public and private clients to know the challenges ahead of them in their effort to improve the planning and performance of their projects.

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Section: Previous Studiesmentioning

confidence: 99%

Evaluating Levels of Project Planning and their Effects on Performance in the Nigerian Construction Industry

Idoro

2012

CEB

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“…Many of the archetypes or models evolved for adoption in business come with significant diversity both in design and implementation. The most frequently adopted frameworks in construction identified by Robinson et al (2005), includes Balanced Scorecard, EFQM and the Key Performance Indicators. Lam, Lam and Wang (2008) also used Malcolm Baldrige National Quality Award (MBNQA) to assess the strengths and weakness of contracting organisations in Hong Kong for continuous improvement accomplishment.…”

Section: Performance Measurement Framework In Constructionmentioning

confidence: 99%

Measuring strategic performance in construction companies: a proposed integrated model

Oyewobi

Windapo

Rotimi

2015

Journal of Facilities Management

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Purpose-This paper examines and compares performance measurement system and performance frameworks commonly used within the construction industry. The paper explores the strengths and weaknesses of Balanced Scorecard (BSC) and Business Excellence Model (BEM) to propose an integrated model for measuring strategic performance of construction organisations as a single model. The purpose is to help organisations achieve performance excellence, financial integrity and continuous improvement in business results to sustain competitive advantage.Design/Methodology/Approach-The paper presents a comprehensive review of literature on performance measurement generally and specifically examines the most popular model for measuring performance in the construction industry with emphasis on the BEM design for the South African construction industry. To achieve the main objective, the paper compares and contrasts the BEM and BSC against the five key areas of management control system to determine the strengths and weaknesses of each model. The models are then related and explained in the construction industry setting. Findings-The study reveals that the most popular performance measurement framework in construction includes: Balanced Scorecard; Key Performance Indicators; and European Foundation for Quality and Management (EFQM). However, literature also reveals that Malcolm Baldridge National Quality Award (MBNQA) is being used to measure performance in the construction. The study findings indicated that BSC and BEM could be combined to provide an integrated model that will encompass every facet of construction performance measures.Research Implication-The paper integrates the BSC and BEM performance measurement models, to provide construction organisations the opportunities of benefitting from the two models as a single tool without having to use more than one model or miss out any important aspect of performance measures. The model will assist organisations perform regular health checks of all business process and at the same time help align organisational activities with strategic primacy.Originality/ Values-The conceptual paper presents an integration of processes and perspectives for measuring performance as a new and useful tool in the context of the South African construction industry. The paper suggests that research efforts should be directed on how to implement the strategic performance model efficiently within a specific construction environment.Practical Implication-The paper offers an integrated construction excellence model as a useful tool for measuring both financial and non-financial performance aspects of construction organisations. This will provide managers, owners and other stakeholders the chance of measuring processes and pre-eminent strategic initiatives using a single model.

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“…Pode-se destacar a ampla utilização da sistemática do Balanced Scorecard como base para o desenvolvimento dos modelos propostos (36%, ou 8 modelos), corroborando os dados apresentados por Robinson et al (2005). Isso indica que há uma crescente preocupação de incorporar elementos de gestão estratégica na concepção dos sistemas de medição.…”

Section: Resultados E Discussõesunclassified

Análise de sistemas de medição de desempenho na indústria da construção

2016

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Resumocrescente debate sobre medição de desempenho entre profissionais e entre pesquisadores da área de gestão organizacional ainda não foi suficiente para consolidar as práticas de medição na indústria da construção. O presente trabalho tem por objetivo identificar as oportunidades para o aprimoramento dos sistemas de medição de desempenho na Construção. Para tanto, foram avaliados 22 modelos identificados na literatura nacional e internacional dos últimos 25 anos, aplicando protocolo de análise proposto neste estudo, e validado por especialistas. A partir do mapeamento das principais características, papéis e processos das práticas de medição no setor, da avaliação realizada concluiu-se que há necessidade de melhorias (i) no processamento dos dados, integrando-o à rotina organizacional, (ii) na gestão da informação, melhorando os mecanismos de geração de conhecimentos, (iii) na conexão da avaliação com um sistema de recompensas, e (iv) na revisão sistemática, quanto à sua utilidade, eficiência e consistência geral, não apenas de seus indicadores individuais. Propôs-se, ainda, um framework que apresenta uma visão holística do processo de medição, enfatizando a diferença entre sistema de indicadores e de medição de desempenho. Uma agenda de pesquisa foi sugerida, a partir das lacunas e oportunidades de melhoria encontrados. Palavras-chave:Gestão da construção. Sistema de medição de desempenho. Gestão estratégica. Abstract The debate about performance measurement is growing among professionals and researchers, but it is still insufficient to consolidate measurement practices in the construction industry. This study aims to identify opportunities for improvement in

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Business performance measurement practices in construction engineering organisations

Cited by 60 publications

References 6 publications

Evaluating Levels of Project Planning and their Effects on Performance in the Nigerian Construction Industry

Evaluating Levels of Project Planning and their Effects on Performance in the Nigerian Construction Industry

Measuring strategic performance in construction companies: a proposed integrated model

Análise de sistemas de medição de desempenho na indústria da construção

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