Análise de sistemas de medição de desempenho na indústria da construção

Cândido, Luis Felipe; Lima, Sérgio Henrique de Oliveira; Neto, José de Paula Barros

doi:10.1590/s1678-86212016000200087

Cited by 10 publications

(11 citation statements)

References 37 publications

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“…Nevertheless, there is evidence that this process is poorly structured and lacks a systematic approach in the logistics sector (Beaulieu et al, 2018;Zago et al, 2008). This is also observed in other economic sectors, such as construction (Cândido et al, 2016), tourism (Sainaghi et al, 2017), digital marketing (Järvinen & Karjaluoto, 2015), and even the public sector (Schwartz & Deber, 2016). According to Cândido et al (2016), performance measurement is a cyclical process that involves both performance measurement itself and performance management.…”

Section: Introductionmentioning

confidence: 94%

“…This is also observed in other economic sectors, such as construction (Cândido et al, 2016), tourism (Sainaghi et al, 2017), digital marketing (Järvinen & Karjaluoto, 2015), and even the public sector (Schwartz & Deber, 2016). According to Cândido et al (2016), performance measurement is a cyclical process that involves both performance measurement itself and performance management. Therefore, this process will be effective insofar as it allows management -decision making -to continuously improve this performance.…”

Section: Introductionmentioning

confidence: 94%

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Analysis of the performance measurement process of a 3PL provider: the case of a multinational company

Cândido

Lima

2021

Gest. Prod.

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Performance measurement is considered a critical strategic process for companies operating in the logistics sector, as they need to perform high service levels under conditions of uncertainty. In this context, the present study aimed to evaluate the process of performance measurement in a multinational 3PL provider with a subsidiary in Fortaleza, Ceará. 31 indicators used by the company were identified and described, and its process of performance measurement was mapped. It was found that the company does not have a clear and well-structured process for performance measurement, which can lead to misinterpretations and management failures. In addition, the decision-making process proved to be mostly centered on the individual experience of employees, who might make decisions not aligned with the organizational objectives. The study discusses some manners to improve the process of performance measurement in the case investigated and proposes opportunities for further research in the field.

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Section: Introductionmentioning

confidence: 94%

Section: Introductionmentioning

confidence: 94%

Analysis of the performance measurement process of a 3PL provider: the case of a multinational company

Cândido

Lima

2021

Gest. Prod.

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“…An audit protocol can be analysed as a performance measurement tool. Thus, the audit protocol can be structured in two components (Cândido, Lima and Barros Neto, 2016): architectural and processual framework. The architectural framework of the final audit protocol was structured in three levels of aggregation (Yu et al, 2007): dimensions (based on Toyota model), categories and evaluation items that need evidence in action.…”

Section: Presenting the Audit Protocol To Evaluate The Level Of Lean mentioning

confidence: 99%

Assessing the Level of Implementation of Lean Construction: An Audit Protocol

Comelli¹,

Carvalho²,

Marinho³

et al. 2019

Proc. 27th Annual Conference of the International Group for Lean Construction (IGLC)

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The implementation of lean construction still faces barriers mainly in its initial stages. It occurs, in part, due to the lack of evaluation tools that enable the acknowledgment of its true value for the companies.Thus, this paper aims to present an audit protocol to evaluate the level of lean implementation. Developed under Design Science methodological background, the audit protocol was proposed based on literature. To evaluate the applicability, the pilot protocol was implemented and tested into 4 construction companies from the city of Fortaleza, northeast of Brazil. The pilot revealed improvements to improve the protocol. Then, the improved protocol was evaluated and validated by 5 lean construction experts, resulting in the final protocol which was composed by 4 dimensions, 35 categories, 136 items and 223 examples of verifying evidences.Was verified that the protocol allows more than identify the lean implementation level, but enables a lean journey if used as a guidebook to lean implementation. The proposed audit protocol can be also used to cyclic evaluation that enables the improvements of the identified gaps, through a deep comprehension of the critical factors that can prevent the success of lean construction in the companies.

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“…Arrotéia et al (2014) advocate the idea of using planning in order to achieve greater integration between the agents responsible for the project and the execution of the work. Therefore, project management associated with performance measurement systems has been proposed by different authors, especially through the use of performance indicators (Cândido et al, 2016). According to De Marco and Narbaev (2013), project performance indicators are important management tools and evaluation activities, since they allow the monitoring and achievement of the goals, besides the identification of advances and improvements of quality.…”

Section: Introductionmentioning

confidence: 99%

Critical factors and Benefits in the use of Earned Value Management in construction

Netto¹,

Oliveira²,

Freitas³

et al. 2020

BJO&PM

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Goal:The main objective of this study is to analyze the benefits and the critical success factors (CSF) to use of Earned Value Management (EVM) in the construction projects. Design / Methodology / Approach: The research methodology was quantitative approach with statistical analysis of questionnaire with 106 answered and validated using the Cronbach's alpha and Kaiser-Meyer-Olkin. Results: The construction companies identified the benefits and CSF in the use of EVM. The observed benefits were: achieving project cost, the definition of scope and schedule, anticipating project and project communication. The observed CSF were: team training, project management maturity, top management support, the need of pre-defined procedures, and the use of appropriate software. Limitations of the investigation:The sample of research was composed exclusively of Brazilian construction managers. Practical implications: Monitoring construction projects using EVM for construction companies. Originality / Value: The EVM is widely used for project management. However, there are few studies on its use in the construction industry.

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Análise de sistemas de medição de desempenho na indústria da construção

Cited by 10 publications

References 37 publications

Analysis of the performance measurement process of a 3PL provider: the case of a multinational company

Analysis of the performance measurement process of a 3PL provider: the case of a multinational company

Assessing the Level of Implementation of Lean Construction: An Audit Protocol

Critical factors and Benefits in the use of Earned Value Management in construction

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