Bus Operation, Quality Service and The Role of Bus Provider and Driver

Rohani, Munzilah; Wijeyesekera, Devapriya Chitral; Karim, Ahmad Tarmizi Abdul

doi:10.1016/j.proeng.2013.02.022

Cited by 70 publications

(44 citation statements)

References 14 publications

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“…Rapid population growth and economic growth have been able to embark on extension and improvement of the current transportation system. Malaysia's population growth has been on a downward trend over the past 10 years in line with other urbanizing countries [2]. There are four type modes of public transport such as highway, railway, airway and water.…”

Section: Introductionmentioning

confidence: 99%

“…Besides that, there are few people who prefer public transport as mode of transport as travelling to the malls for movies and shopping. Transportation quality is acknowledged to consist two parts: the objective aspect, such as performance measures and service measure such as how customer perceives the service [1,2]. These two aspects are significant in influencing intention user to use public bus.…”

Section: Introductionmentioning

confidence: 99%

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Behavioral Intention to Use Public Transport Based on Theory of Planned Behavior

Ambak

Kasvar

Daniel

et al. 2016

MATEC Web of Conferences

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Abstract. An increase in population generates increasing in travel demand. In Malaysia, public transport become an important modes of transport that connection people. This paper presents behavioural intention to use public transport especially public bus based on Theory of Planned Behaviour (TPB). A questionnaire survey was conducted to identify factors that contribute and influence users to use public bus and to determine factor that most dominant using TPB model. A total of 282 questionnaires were distributed in selected area of Batu Pahat and Kluang. Correlation and regression analysis were used for this study. Results show that the Attitude toward public transport is the most dominant factor compared with Subjective Norm and Perceived Behavior Control that influencing users to use public bus. Majority respondents were agreed that they prefer to use public bus because it is cheap to travel and no other choices of other transfer modes. As for the recommendation, this study can be extended in future as part of strategic sustainable transportation system in Batu Pahat and Kluang areas.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Behavioral Intention to Use Public Transport Based on Theory of Planned Behavior

Ambak

Kasvar

Daniel

et al. 2016

MATEC Web of Conferences

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“…A student's t distribution was used with a 95% confidence interval. Also, the research [25,26] describes the research of specific criteria that are important from the point of view of passengers for the use of public passenger transport. In [25], specific criteria are presented that influence the decisions of passengers for the use of public passenger transport.…”

Section: Methodsmentioning

confidence: 99%

Evaluation System for the Implementation of Public Passenger Transport as a Public Service Obligation

Blaž

Zajc²,

Zupan

et al. 2019

Sustainability

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The research in this article relates to an evaluation system for the implementation of lines in a public passenger transport system as a public service obligation. The purpose of this research is to present the methodology for the performance evaluation of a public passenger transport system that serves the public transport authority as a tool for making further decisions. The procedures first refer to the experimental determination of the criteria and then perform the first evaluation in the form of the value of the objective function. This is followed by multi-stage linear regression and optimization procedures that give the relation between the dependent variable ( Y ) and the independent variables ( X , ) that is, the criteria. Optimization is carried out in the coefficients ( β ), which are excluded from the optimization procedures in the case of the calculated statistical degree of insignificance. This research also shows procedures for changing the mathematical form of the criteria records and determining the impact on the final result of optimizations.

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“…Tour bus service in various countries has objective goals to support tourism industry and usually operates commercially. Usually tour bus goes around the city (Rohani, Wijeyesekera, & Karim, 2013). If transportation service is better, citizen will decide to choose public transportation than their own vehicle.…”

Section: )mentioning

confidence: 99%

Jakarta City Tour: Sightseeing With Double-Decker Bus

Handaru¹,

Hastati²,

Keke³

2018

Proceedings of the Conference on Global Research on Sustainable Transport (GROST 2017)

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Tourism is a promising sector for a country, especially in the field of economic and social. Tourism is a benchmark image of a country. Nowadays, industrialized countries, developed and developing countries begin vigorously to fix tourism sector in order to increase existence of the country. Indonesia is one of the developing countries that improves actively in developing tourism. Jakarta as a capital city of Indonesia is not to be outdone to become the icon of Indonesia's tourism. In 2014, department of tourism launched double-decker bus around Jakarta, and it's called "Mpok Siti", to fulfill tourism needs in Jakarta. In 2015, double-decker bus management was taken over by Jakarta government with PT Transportasi Jakarta and its name turned into Jakarta Explorer Bus. The purpose of writing this scientific study is to know how far tourists are interested to go around Jakarta with doubledecker bus. Then, it also aims to see how this bus can reduce personal vehicle using to many tourist destinations in Jakarta. So, this study was examined by approach of service brand awareness, accessibility and decision-making use. So, based on the research the writers have done; service, brand awareness and accessibility have positive influence on decision making.

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Bus Operation, Quality Service and The Role of Bus Provider and Driver

Cited by 70 publications

References 14 publications

Behavioral Intention to Use Public Transport Based on Theory of Planned Behavior

Behavioral Intention to Use Public Transport Based on Theory of Planned Behavior

Evaluation System for the Implementation of Public Passenger Transport as a Public Service Obligation

Jakarta City Tour: Sightseeing With Double-Decker Bus

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