Broadening the Study of Tourism

Woodside, Arch G.; Caldwell, Marylouise; Albers-Miller, Nancy D.

doi:10.1300/j073v17n01_01

Cited by 31 publications

(8 citation statements)

References 4 publications

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“…Weaver et al [101] point out in their study that part of the variation in the assessment of the destination and in the intention to return can be attributed to previous travel experience and the characteristics of the holiday. Authors such as Woodside, Caldwell and Albers-Miller [22], Kim and Ritchie [71] and Kim [105] report similar findings: the intention to return to a destination, the intention to recommend and the generation of positive word-of-mouth recommendations are the result of previous positive experiences of tourists. Also, Marschall [106], in his work on the role of memory in tourism, points out that tourists like to return to destinations that they have fond memories of.…”

Section: Memorable Experiences Loyalty and Intention To Recommendmentioning

confidence: 77%

“…Although there are differences between these works and their authors, all of them seek integration and interaction between tourism, tourists and the environment in general, seeking to create and live a beneficial experience for all parties involved [7]. They capture the zeitgeist-the Spirit of the Times-which was indirectly due to the discussion about limits to growth triggered by the creation of the Club of Rome in 1968 [22,23]. In this sense, the Brundtland Report [24] provided the first international recognition of the discussion on sustainable development.…”

Section: Sustainable Tourismmentioning

confidence: 99%

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The Importance of Sustainability in the Loyalty to a Tourist Destination through the Management of Expectations and Experiences

et al. 2019

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Sustainability has become one of the key factors for the development of tourism both nowadays and in the future. The need to integrate environmental, socio-cultural and economic factors is a consequence of the evolution of society itself, the introduction of new information and communication technologies (ICTs) and a new way of understanding tourism and the world in general. Tourists increasingly seek a unique quality in their travels and are better informed before deciding on a tourist destination to spend their holidays or leisure time. They want to have unique, memorable experiences, and because of that, they are willing to look for those destinations that can offer them something different. The generation of expectations is no longer the sole responsibility of companies and public and private organizations in destinations, since information may be in the hands of the individuals themselves who can share it in social networks, blogs, or on platforms such as Booking or TripAdvisor, among others. This forces companies and public and private organizations to rethink the way in which and when they relate to tourists in general. With all these considerations, one of the objectives of this study was to analyse the way in which sustainability interrelates with the generation of expectations, experiences and perceptions and the effect on the possibilities of returning to a tourist destination and even recommending it in social networks to friends and acquaintances. For this reason, the destination of Acapulco, Guerrero, Mexico, was chosen, a mature destination of sun and beach that, in recent years, has been immersed in a process of change where one of the axes is sustainability. This study used a convenience survey with 310 valid questionnaires with tourists who stayed more than three days in Acapulco during the months of December 2016 to February 2017. The questionnaires were completed at different points of the destination and by participants over 18 years of age. We used SEM (Structural Equations Modeling) and EQS (Structural Equation Modeling Software) for statistical analysis. The results of the study showed how expectations influenced experiences and the intention to return to the destination and recommend it (WOM), thus, we proposed a series of recommendations for public and private agents that manage this tourist destination.

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Section: Memorable Experiences Loyalty and Intention To Recommendmentioning

confidence: 77%

Section: Sustainable Tourismmentioning

confidence: 99%

The Importance of Sustainability in the Loyalty to a Tourist Destination through the Management of Expectations and Experiences

et al. 2019

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“…Can a museum visit be likened to a tourism experience? Some of the outcome variables as consequences of tourism-related visits are denoted by Woodside, Caldwell, and Albers-Miller (2004) as the perceived quality of the visit experience, the satisfaction with activities experienced; intentions to return, post-experience, word-of-mouth, and communications. They are certainly also desirable outcomes for a museum.…”

Section: Theoretical Reviewmentioning

confidence: 99%

A Theoretical Positioning of Self and Social Identities as Antecedents in Cultural-Experiential Tourism

Nath¹,

Saha²

2017

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Museums are often regarded as a cultural destination, however they stand distinct from other purveyors of culture in that they consciously attempt at a less pronounced social and cognitive dissonance among the audience it covets. In their strife for continuity as an overarching goal, museums by necessity have moved away from being torchbearers of heritage and interpretive centers thereof, to being experiential centers and thus facing challenges associated with a duality of roles. Conscious democratization and integration efforts to draw in the masses require commensurate marketing strategies, while at the same time museums strive to offer an experience that is in effect personal. It is our contention that museums offer a unique and valuable opportunity for theoretical and empirical work in tourism consumer behavior research. To such end, this research reviews the constructs identity seeking (selfidentity), identity projection (social identity) as determinants of motivation in cultural experiential tourism. Motivation is considered along the dimensions of reflective and recreational motivation. A theoretical framework of relationship between identity and motivation to explain pre and post visitation attitude formation and behavioral intention in cultural experiential tourism is proposed, along with methodological notes on pursuant empirical research to validate the framework.Keywords: self identity, social identity, motivation, behavioral intention, cultural tourism, experiential tourism https: //doi.org/10.26493/2335-4194.10.115-128 Introduction Museums have often been regarded as a cultural destination: by definition, a bearer of legacies and heritage. New museologists have regarded museums as social institutions with their share of social, political, and economic influences and biases, and have advocated larger integration with the multi-cultural society (Stam, 1993), arguing they should not be above the concerns of the non-elite (Prentice, 2001). Pearce (1998) states it is not museums' role to be either static or enduring, thus opening itself to the only constant of the outside: change.Ironically, charges of the museums (and to a greater extent, the arts) being above the concerns of the nonelite may not be their own making, but rather imposed upon them. As Šola (1992) observes, the arts is where the social and cognitive dissonance is most pronounced, and elevating it and showcasing it as to be above the 'common man' and proclaiming art to be for the sake of the arts blunts the edges of the dissoAcademica Turistica, Year 10, No. 2, December 2017 | 115 Atanu Nath and Parmita Saha A Theoretical Positioning of Self nances. Šola (1992) holds society, art historians, and sometimes artists themselves guilty of a collusion in what he views as a self-serving and less discordant, less disconcerting positioning of the arts. If we follow this argument, then the museums can serve their inherent purpose better if they align themselves with the so-called non-elite, or rather more preferably not be segmented along such li...

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“…perceived quality of the visit experience, satisfaction with activities experienced; intentions to return, post-experiences, word-of-mouth communications). Weak psychological ties stimulate or inhibit tourism behaviour, although in most cases the presence of any one weak tie is necessary but not sufficient to result in specific tourism behaviours (Woodside, Caldwell, & Albers-Miller, 2004). Travel activities and tourist demographics affect tourist consumption, including choice of products, product attributes, and store attributes.…”

Section: Introductionmentioning

confidence: 99%

Consumption Behaviours of Park Visitors and the Implications for Tourism Marketing: A Case in China

Zeng¹

2013

ChnStd

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A survey of tourists to the protected areas in the Taibai Mountain (太白山) Region of China reveals a local domestic market, dominated by students and company employees. The market is attracted by the natural beauty of the Region, but not yet focused on nature based activities in the many protected areas. Given the Region's assured tourism future based on its natural and cultural characteristics, the survey data are used to discuss strategies for development. The fundamental issue is how to design tourism products targeting different tourist market segments which have different consumption preferences and behaviours and provide sustainable economic benefits to the local community while protecting the natural and cultural assets of this region.

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Broadening the Study of Tourism

Cited by 31 publications

References 4 publications

The Importance of Sustainability in the Loyalty to a Tourist Destination through the Management of Expectations and Experiences

The Importance of Sustainability in the Loyalty to a Tourist Destination through the Management of Expectations and Experiences

A Theoretical Positioning of Self and Social Identities as Antecedents in Cultural-Experiential Tourism

Consumption Behaviours of Park Visitors and the Implications for Tourism Marketing: A Case in China

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