Broadening Student Societal Awareness through Servicelearning and Civic Engagement

Berry, Gregory R.; Workman, Letty

doi:10.1080/10528008.2007.11489011

Cited by 23 publications

(15 citation statements)

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“…Service learning offers advantages to textbook case studies. Service learning cases are real time rather than a simulation, and afford the students the opportunity to be immersed in the situation and not be an observer to the situation (Berry and Workman 2007). Students often communicate directly with their clients, thereby deepening the interpersonal situation and developing more of a consultant-like environment.…”

Section: Shoptorebuildorg-a Service Learning Project To Boost Commermentioning

confidence: 99%

“…The benefits of using service learning projects are numerous and have been detailed in earlier research related to specific projects detailing positive experiences (Berry and Workman 2007;Frazer et al 2007). But what about when things do not go so smoothly?…”

Section: Shoptorebuildorg-a Service Learning Project To Boost Commermentioning

confidence: 99%

“…The goal of a service learning project is for students to gain a deeper understanding of the course content while developing a broader understanding and appreciation of the discipline and enhancing civic responsibility (Bringle and Hatcher 1996;Greenberg 1997;McIntyre, Webb, and Hite 2005). Service learning is an opportunity for students to apply their classroom theories to real-world problems (Berry and Workman 2007).…”

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confidence: 99%

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Shoptorebuild.Org—A Service Learning Project to Boost Commerce after Hurricane Katrina

Furlow

2010

Marketing Education Review

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Section: Shoptorebuildorg-a Service Learning Project To Boost Commermentioning

confidence: 99%

Section: Shoptorebuildorg-a Service Learning Project To Boost Commermentioning

confidence: 99%

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confidence: 99%

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Shoptorebuild.Org—A Service Learning Project to Boost Commerce after Hurricane Katrina

Furlow

2010

Marketing Education Review

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“…Also, involvement is associated with one's awareness (Go®man, 1963). Thus, awareness is postulated as a prelude to involvement in certain activities (Pasek et al, 2006;Berry and Workman, 2007;Alexander et al, 2008;Brade and Bent-Goodley, 2009). In addition, awareness comes before or prompts interactivity between communicators (Willingham, 2004).…”

Section: Hypothesesmentioning

confidence: 99%

Towards Understanding the Perceptions of Information Professionals about Competitive Intelligence Work

Jin

2014

J. Info. Know. Mgmt.

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Little is known about how information professionals perceive themselves in the competitive intelligence (CI) work domain. There is a dearth of scholarly attention on their social identities in CI, their involvement with CI, and how their engagement impacts the usage of corporate information agency resources by CI practitioners. The goal of this study is to create a benchmark knowledge base addressing these issues. We devel-oped¯ve constructsawareness of CI functioning in the organisation, perceived identity toward CI, perceived involvement in CI work, frequency of interactivities with CI practitioners, and perceived usage of corporate information agency resourcesand attempted to propose and validate a causal model connecting these constructs. Data were collected through a survey of 86 information professionals, and analyzed using descriptive statistics and partial least squares (PLS). Our major¯ndings include: few respondents identi¯ed themselves exclusively as CI professionals; the respondents collectively had a low CI-involvement level; perceived identity in°uenced perceived involvement; and both perceived involvement and frequency of interactivities in°uenced the usage of corporate information agency resources. Thesē ndings could in°uence the design of future CI programs and the education programs for new information professionals.

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“…Davis (2010) noted that, "a survey of the literature finds that CSL increases students' awareness of their community and its needs, helps change stereotypical beliefs, reduces ethnocentrism, and increases understanding of social and cultural diversity (Matthews & Zimmerman, 1999;Borden, 2007;Duffy et al, 2008)." To the extent that the mission of non-profit or charitable organizations aligns with these outcomes, they may see CSL as one means to achieve that mission.Across a range of studies, service learning has been found to lead to pro-social behaviours including: increased social awareness, volunteerism and civic engagement (Berry and Workman, 2007;Prentice 2007; Walsh, 2002), intention to volunteer (Raman andPashupati, 2002), intention to found a nonprofit organization (Pearson, 1999), and becoming more socially responsible and engaging in more moral actions (Lester et al, 2005). This would lead us to believe that in addition to the benefits experienced by specific community partners, the larger community benefits from the use of CSL as well.…”

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confidence: 99%

Closing the Loop: Community Engaged Pedagogy in Business Courses

Neilson¹,

McShane²

2016

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Executive SummaryMotived by a desire to learn more about the impact on our community partners of adopting a community service learning approach to pedagogy, this report conveys the results of a follow-up exercise for 45 student projects, covering four semesters. With a relatively small sample size, based on a 49% response rate, our findings need to be considered cautiously. Yet, we believe they provide sufficient insight to merit an interim report.Through an online survey we asked our community partners to comment on: The quality of their experience with our students  Their thoughts on the quality and content of the final report students prepared  Whether they considered the experience to be 'worthwhile', e.g., good value for their time spent  Whether any of the recommendations made by our students had been implemented by the company or organization.Of the 22 partners who responded, only 11 chose to self-identify; that sub-sample was made up of eight for-profit firms (72% of those respondents who chose to self-identify) and the remaining three were notfor-profit organizations.Community partners' responses ranged from being disappointed and feeling 'nothing of value' was received from their interaction with the students, through expressions of gratitude for the work done by students, to complements on the quality of our undergraduate program. Some firms and organizations had already implemented changes based on the recommendations made by students, while others were planning to implement changes in the near future. One firm had already experienced an increase in sales leads as a result of implementing student recommendations.In the pages which follow we review the academic literature on the use of community service learning within business schools. We describe our own approach and present the results of our follow-up exercise in more detail. We discuss a number of issues related to using community service learning and make some recommendations, including directing our readers to a template for constructing memoranda of understanding and criteria for screening potential community partners. We emphasize the need for educators to be aware of the additional time requirements of this pedagogical approach and its potential impact on tenure and promotion decisions. Finally, we share some practical tips based on our own experiences.ii IntroductionThis study was motivated primarily by a desire to 'close the loop' in terms of our learning about and understanding of the impact of using community service learning (CSL) (or community based pedagogy in our home institution's lexicon) in our undergraduate teaching. Over a number of years and across a variety of courses, we had implemented projects ranging in duration and topic in order to facilitate a 'practice' perspective for the students in our Bachelor of Commerce and Bachelor of International Business programs. We had received lots of feedback from students, in the form of anecdotal accounts and more structured feedback exercises, and we had some feedback from communi...

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Broadening Student Societal Awareness through Servicelearning and Civic Engagement

Cited by 23 publications

References 22 publications

Shoptorebuild.Org—A Service Learning Project to Boost Commerce after Hurricane Katrina

Shoptorebuild.Org—A Service Learning Project to Boost Commerce after Hurricane Katrina

Towards Understanding the Perceptions of Information Professionals about Competitive Intelligence Work

Closing the Loop: Community Engaged Pedagogy in Business Courses

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