“…Furthermore, a number of international service learning programmes (Niehm et al, 2015;Vasbinder & Koehler, 2015;Miller et al, 2017;Mitchell, 2018) and a South African service learning programme (Mokoena & Spencer, 2017) used SMEs as their community partners, which revealed another gap in research since few consider the influence of MC tools and resources, SME performance factors and SME satisfaction. Several SME and/or service learningrelated studies have investigated one or several of the MC tools and resources (Schachter & Schwartz, 2009;Furlow, 2010;Wiese & Sherman, 2011;Goertzen et al, 2016;Rosenberg et al, 2016;Hardin-Ramanan et al, 2018) and SME performance factors (Hopkins, 2012;Rajhans, 2009;Hove & Masocha, 2014;Rosenberg et al, 2016;Rambe, 2017;, but none have investigated the broad range that was included in this study, nor in terms of community partner/SME client satisfaction, so this an additional gap in research from both a local and international perspective.…”