Balanced Scorecard Concept as a Tool of Strategic Management and Its Usage in the Construction Industry

Dobrovič, Ján; Urbański, Mariusz; Gallo, Peter; Benková, Eva; Čabinová, Veronika

doi:10.17512/pjms.2018.18.2.05

Cited by 21 publications

(16 citation statements)

References 18 publications

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“…Due to the nature of small-scale businesses, SMEs have various issues. One among them is a technological issue (Acs and Preston 1997;Dobrovič et al 2018). Due to technological challenges, the performance of SMEs is not smooth.…”

Section: Introductionmentioning

confidence: 99%

Industry 4.0: A Solution towards Technology Challenges of Sustainable Business Performance

et al. 2019

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Technology adoption is always a difficult task for Small and Medium-sized Enterprises (SMEs) due to lack of resources and other market issues. Many technology challenges adversely affect the sustainable business performance of SMEs. However, the incorporation of Industry 4.0 can overcome various technology issues. The goal of Industry 4.0 is to attain an advanced level of operational effectiveness and productivity, as well as a higher level of automatization. Thus, the objective of this study is to identify the role of Industry 4.0 to promote sustainable business performance in SMEs in Thailand. A survey has been prepared to collect the data from managers of SMEs and analyzed with the help of Partial Least Square. The questionnaire was used to collect the data and questionnaires were distributed by using simple random sampling. A total of 500 questionnaires were distributed amongst the managerial staff of SMEs located in Thailand. From these distributed questionnaires, 280 were returned and 270 valid responses were found. Data were analyzed by using Partial Least Square (PLS)-Structural Equation Modeling (SEM). Findings reveal that Industry 4.0 is a key to the growth of sustainable business performance among SMEs. Elements of Industry 4.0 such as big data, Internet of Things and smart factory have a positive role in promoting information technology (IT) implementation, which contributes to sustainable business performance. Moreover, organization structure and process strengthen the positive relationship between Industry 4.0 and IT implementation.

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Section: Introductionmentioning

confidence: 99%

Industry 4.0: A Solution towards Technology Challenges of Sustainable Business Performance

et al. 2019

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“…However, this does not mean that the enterprise will get into trou-ble because of that. In the long run, this investment will bring profits and increase the value of the business -which is the main objective of the business owners after all (Dobrovič et al, 2018b).…”

Section: Resultsmentioning

confidence: 99%

Implications of the Model EFQM as a Strategic Management Tool in Practice: A Case of Slovak Tourism Sector

Dobrovič

Kmeco

Gallo

2019

JoTS

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The article focuses on the use of a strategic management tool, especially the EFQM model. The EFQM Excellence Model is a comprehensive management tool used to assess and improve business performance. In this article we focused on the use of this model in tourism enterprises in Slovakia. The main goal of the paper was to carry out research on the use of this model and to identify barriers that prevent the use of this model in managing and increasing the performance of businesses active in tourism. The research was based on formulated hypotheses, which we verified using statistical methods. As suitable statistical methods to verify hypotheses we chose the population proportion method and the Chi-square test of independence. The hypotheses were formulated on the basis of the available literature, published articles and research carried out so far. We also described the reasons that prevent the use of the EFQM model and analyzed the relevant context using a standard deviation. The aim of our paper was to find out the current state of use of the mentioned model and to present the model as a suitable tool for increasing the performance of businesses not only in the field of tourism.

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“…The BSC provides employees with a complete framework that translates an organization's vision and strategy into a logical set of performance measures (Van & Staden, 2009;Dobrovič et al, 2018 ). The BSC includes not only historical (lag) performance measures (such as financial targets) but also leading indicators such as customer fulfilment and expectations, and learning opportunities.…”

Section: Aligning Activities With Balance Scorecardmentioning

confidence: 99%

Supply chain integration, organizational performance and balanced scorecard: An empirical study of the banking sector in Jordan

Pakurár¹,

Haddad²,

Popp³

et al. 2019

Journal of International Studies

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This paper examines the impact of supply chain integration on organizational performance in Jordanian banking sector. Supply chain integration is divided into two categories: customer and internal integration. Organizational performance comprises of the following perspectives: customers, internal processes, organizational capacity and stewardship. The results demonstrate that supply chain integration is significantly related to organizational performance. Evidence of the improved organisational performance is also provided in the feedback from some of the surveyed banks. Internal integration impacts all four organizational performance dimensions; however, customer integration has impact only on customer perspective. The results suggest that improved customer involvement could help develop the banks' performance. Primary data was collected by using a questionnaire at Jordanian banks. The research model was tested using data from the sample (n=112) of nine banks in Jordan. The data was analysed by means of exploratory factor analysis. The results of the multiple regression analysis show that supply chain integration effects significantly organizational performance.

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Balanced Scorecard Concept as a Tool of Strategic Management and Its Usage in the Construction Industry

Cited by 21 publications

References 18 publications

Industry 4.0: A Solution towards Technology Challenges of Sustainable Business Performance

Industry 4.0: A Solution towards Technology Challenges of Sustainable Business Performance

Implications of the Model EFQM as a Strategic Management Tool in Practice: A Case of Slovak Tourism Sector

Supply chain integration, organizational performance and balanced scorecard: An empirical study of the banking sector in Jordan

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