Implications of the Model EFQM as a Strategic Management Tool in Practice: A Case of Slovak Tourism Sector

Dobrovič, Ján; Kmeco, Ľubomír; Gallo, Peter

doi:10.29036/jots.v10i18.91

Cited by 24 publications

(20 citation statements)

References 12 publications

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“…However, this does not mean that the enterprise will get into trouble because of that. In the long run, this investment will bring profits and increase the value of the business [19]. Business management should be able to define determinants that fundamentally influence the innovation activity of business.…”

Section: Resultsmentioning

confidence: 99%

Key attributes of successful innovation strategy in the global market

Kráľ

Janošková

2021

SHS Web of Conf.

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Research background: At the current global market environment, innovations are perceived as a driving force of economic development and a basic prerequisite for competitiveness. Worldwide-level discussions are related to topics regarding knowledge-based economy development, financing and innovation management mechanisms, research and development support, international cooperation, all supporting the fact that innovations are a significant prerequisite to fulfil goals of sustainable development of the society Purpose of the article: The primary goal of the paper is to define the key dimensions of a successful innovation strategy ensuring competitiveness and growth in a global market. These are reference characteristics enabling comprehensive consideration of the conditions of the external and internal environment in which the innovation strategy will be formed and implemented. The issues in question determinants will be investigated and evaluated at theoretical level, then practical, scientific and application approach as well as management aspect. Methods: Ambition of the authors is to use theoretical knowledge, results of systematic research, experience and publication activity outputs to create an informative scientific platform dedicated to elimination of “white areas” in the field of innovation strategies (innovation management) with possibility of implementation in company practice. There was apply several suitable methods of scientific research (formal logics methods: analysis, synthesis, deduction, induction, comparison, abstraction). Findings & Value added: There is a potential for paper and research outputs to be applied in management practice at the level of national or global market.

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Section: Resultsmentioning

confidence: 99%

Key attributes of successful innovation strategy in the global market

Kráľ

Janošková

2021

SHS Web of Conf.

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“…In the case of the problem of measuring performance of management processes in nonprofit organizations, we can say that the availability of literary sources focused on this issue is significantly absent. The only exceptions are foreign publications, which combine a "classic" understanding of the performance of business processes with processes in nonprofit organizations [3,7,12,13,14].…”

Section: Characteristics Of Non-profit Sectormentioning

confidence: 99%

Specifics in strategic management of non-profit organizations in the globalization process

Kicová

Poniščiaková

2021

SHS Web of Conf.

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Research background: If globalization presents really a new and not reversible process that creates a more homogenous world, strategies of enterprises should appropriate to this phenomenon, too. European legislation has significantly contributed to the creation of the mutual market and increasing freedom of movement of services within the European Union. Its basic principle can be applied to the harmonization of basic requirements for services and the subsequent normalization – the creation of common European standards. This also applies to the area of non-profit organizations. These organizations are an important part of the public sector, which in the form of various activities, in particular the providing of various services, performs tasks related to addressing manifestations of market imbalances. In contrast to the “traditional” business sector (profit sector), the task of the non-profit sector is not to generate profit but to provide consumer tasks. Purpose of the article: The objective of the article is to clarify and present the specifics of functioning and management of non-profit organizations in the conditions of the Slovak Republic. Methods: During the elaboration of the paper, the methods of compilation of analysis, synthesis and description were used on the basis of the search of the relevant literature. Part of the paper is a survey, which we conducted through a questionnaire on a selected sample of non-profit organizations in the Slovak Republic. Findings & Value added: The results of the survey we have transported into general practice recommendations for non-profit organizations to improve their operating in the conditions of Slovakia while accepting the process of globalization.

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“…The definitions are not unambiguous. The differences result from the application of both theoretical and practical approaches, the type of industry, or the properties of quality components associated with the specificity of the sector (Alić et al, 2017;Dobrovič et al, 2019;Mira et al, 2018;Ngo & Nguyen, 2016;Rajiani et al, 2018;Wicks & Roethlein, 2009). Various level (dimensions) of quality: -technical and functional; -enterprises' resources and skills.…”

Section: Literature Reviewmentioning

confidence: 99%

Economic attributes of quality and competitiveness on the market of road freight transport services

Kędzior-Laskowska

2019

EiP

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Motivation:The basic quality attributes of transport services are safety and timely deliveries and are determined by the clients. Many studies on quality on the transportation markets concern the user perception or certified management systems. Improving service quality is related to organizational changes, involvement of human and capital resources. At the same time, it does not necessarily mean implementing ISO standards. Moreover, an analysis of the literature revealed an informational niche as regards the factors affecting the quality of services from the service providers' perspective. Aim: The purpose of this article is to identify factors affecting the quality of services. The reference point of that analysis is the market supply and economic activities taken to improve service quality. In addition, an attempt was made to determine the relationship between quality and competitiveness. The analysis includes endogenous (actions taken by carriers and need of investing) and exogenous (regarding transport and economic policy) factors. Taking into consideration the economic aspect of improving service quality and carrier's perspective the article aims at enrichment the information niche. Results: The results proved that the most important factors in creating quality of road freight services include, among others, educated staff, technical condition of vehicles and ensuring the safety of transportation processes. Unfair competition processes were identified as the factor with the strongest impact on competitiveness of road carriers. In addition, it was pointed about that there is strong and positive correlation between service quality and competitiveness.

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Implications of the Model EFQM as a Strategic Management Tool in Practice: A Case of Slovak Tourism Sector

Cited by 24 publications

References 12 publications

Key attributes of successful innovation strategy in the global market

Key attributes of successful innovation strategy in the global market

Specifics in strategic management of non-profit organizations in the globalization process

Economic attributes of quality and competitiveness on the market of road freight transport services

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