Supply chain integration, organizational performance and balanced scorecard: An empirical study of the banking sector in Jordan

Pakurár, Miklós; Haddad, Hossam; Popp, József; Khan, Tehmina; Oláh, Judit

doi:10.14254/2071-8330.2019/12-2/8

Cited by 27 publications

(14 citation statements)

References 63 publications

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“…systems, cause competitive advantages for different types of firms, in particular, SMEs (Budiarto et al, 2019). Considering the expected efforts, Pakurár et al (2019) proved that training and developing employees to solve current problems and motivating talented employees to innovate can be an essential driver in increasing performance. The same effect can be achieved by correct usage of benefits and compensation practices (Bilan et al, 2020b) and socioeconomic support of employees (Majetić et al, 2019), which, in turn, are perceived by workers as an essential incentive for performance growth even in emerging markets with labor-deficient conjuncture regarding high-skilled employees (Bilan et al, 2020a).…”

Section: Literature Reviewmentioning

confidence: 99%

Effort expectancy and social influence factors as main determinants of performance expectancy using electronic banking

Fedorko

Bačík

Gavurová

2021

Banks and Bank Systems

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This study is aimed at determining the effect of expected effort and social influence factors on expected performance when using internet banking. The study adapts the constructs and definitions from the UTAUT model in the context of the adaptation of online banking technology. With regard to the nature of the variables analyzed, the following statistical tests and methods were used: calculation of average values using descriptive statistics; multiple linear regression analysis – to interpret associations between quantitative variables. Banks, as well as users of these banking services in the online environment, are the subject of research. The survey sample consists of 454 men and women and reflects the profile of online consumers across different countries of the European Union. The results of this study show the impact of the social influence construct on the respondents’ behavior when using electronic banking. The expected effort factor in the study significantly affects the expected performance factor, which can be characterized by original research, which showed that the effect of perceived ease of use on behavioral intent and use is incompatible with the degree of system complexity.

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Section: Literature Reviewmentioning

confidence: 99%

Effort expectancy and social influence factors as main determinants of performance expectancy using electronic banking

Fedorko

Bačík

Gavurová

2021

Banks and Bank Systems

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“…It is necessary for businesses to manage economic operations and increase the efficiency of waste management to gain better performance and profitability (Pakurar et al, 2019) [7]. It has been discussed at various platforms that the efficiency and effeteness of supply chain management are key to a profitable business.…”

Section: Introductionmentioning

confidence: 99%

Quantitative Analysis of Sustainable Use of Construction Materials for Supply Chain Integration and Construction Industry Performance through Structural Equation Modeling (SEM)

et al. 2021

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This research focuses on the mediating role of construction materials, sustainable use between the construction supply chain integration and the construction industry performance. In this concern, the case of Pakistan was considered specifically. The research design employed in this study was quantitative and a close-ended survey questionnaire was used as a research instrument. The sample size used is comprised of 300 participants and analysis was performed through the Structural Equation Modelling (SEM). The results revealed that the effect of the components of supply chain integration on the construction industry performance was statistically significant. Moreover, outcomes also substantiate the mediation role of using construction material sustainably. The scope of the research was limited to the construction industry of Pakistan; however, future research would focus on other countries and industries.

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“…Similarly, industrial enterprises of other developing countries should complete their internal integration to improve performance. There are many studies available examining the effect of internal integration on business performance (Mbugua and Namada, 2019;Syed et al, 2019;Pakurár et al 2019;Thai and Jie, 2018) However, discussions on the impact of long-term relationships with customers and suppliers regarding internal integration are insufficient. In this sense, the research model has a theoretical contribution.…”

Section: Resultsmentioning

confidence: 99%

The Mediating Role Effect of Internal Integration Between Long Term Relationship with Suppliers and Customers and Business Performance in Turkey ICI 500 Enterprises

Toker

Pınar

2019

BJO&PM

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Goal: This paper aims to demonstrate the mediating effect of internal integration in the relationship between long-term connections with customers/suppliers and operating performance. Businesses that want to improve operating performance often try to establish long-term relationships with customers and suppliers. However, at this stage, they neglect the internal integration process. Design/Methodology/Approach: Exploratory and empirical data were collected from Turkey's largest 500 manufacturing firms. Factor analyses were performed to verify the validity and reliability of the data set and scales. Then, the relationships between the variables were tested with a hierarchical regression model. Results: The findings show that the internal integration variable has a full mediating effect on the relationship between long-term relationships with customers/suppliers and the operating performance variable. Limitations of the investigation: This research is based only on large industrial enterprises, and the results can only be interpreted in the context of emerging economies. Practical implications: When businesses try to establish long-term relationships with customers and suppliers, they often neglect the internal integration process, making the long-term relationship processes ineffective. This research focuses on internal integration and emphasizes its impact on the relationship between variables. Originality/Value: This study on the integration of supply in the context of Turkey's largest production company is the first and original research. These results for manufacturing enterprises in developing countries with a similar economic structure to Turkey are expected to provide practical benefits.

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Supply chain integration, organizational performance and balanced scorecard: An empirical study of the banking sector in Jordan

Cited by 27 publications

References 63 publications

Effort expectancy and social influence factors as main determinants of performance expectancy using electronic banking

Effort expectancy and social influence factors as main determinants of performance expectancy using electronic banking

Quantitative Analysis of Sustainable Use of Construction Materials for Supply Chain Integration and Construction Industry Performance through Structural Equation Modeling (SEM)

The Mediating Role Effect of Internal Integration Between Long Term Relationship with Suppliers and Customers and Business Performance in Turkey ICI 500 Enterprises

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