Avaliação da qualidade do atendimento em serviços de saúde para sobreviventes de violência sexual

Leal, Liene Martha; Vertamatti, Maria Auxiliadora Figueredo; Zaia, Victor; Barbosa, Caio Parente

doi:10.33448/rsd-v9i11.10448

Cited by 3 publications

(2 citation statements)

References 18 publications

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“…Research conducted in South Africa, Australia, Belgium, Brazil, Canada, El Salvador, United States, Ghana, Guatemala, Honduras, Nicaragua, and Nigeria on the quality of care in health services for people in situations of sexual violence pointed out as positive indicators: humanized treatment; believing the testimony of the victims; receive information about procedures; having the option to choose interventions; adequate staff training; having a mental health service; secrecy and privacy; have the adequate infrastructure; and resoluteness [ 10 ].…”

Section: Introductionmentioning

confidence: 99%

“…These surveys revealed as negative indicators: non-humanized care; not believing the testimony of the victims; not receiving information about the procedures; not having the option to choose; lack of adequate staff training; improve mental health services; absence of secrecy and privacy; absence of supplies; ignorance of health professionals about sexual violence in people of the male gender; absence of specific protocols; more clearly define the roles and responsibilities of health professionals and forensic specialists; absence of discipline on sexual violence in undergraduate courses in health; access problems due to lack of information about these services; and access problems due to the stigma and silence surrounding people in situations of sexual violence [ 10 ].…”

Section: Introductionmentioning

confidence: 99%

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Assessing the care of doctors, nurses, and nursing technicians for people in situations of sexual violence in Brazil

et al. 2021

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This study aimed to assess the quality of care for people in situations of sexual violence in health services, identifying positive and negative indicators, and suggest solutions. This is a cross-sectional study with a quantitative approach and convenience sampling. The sample consisted of 134 professionals (doctors, nurses, and nursing technicians) working in public health services. Three instruments were used, namely, a structure evaluation form, a questionnaire, and a process evaluation form. The results revealed eight positive indicators (adequate infrastructure; rooms for patient assistance; gynecological bed; visual and auditory privacy; waiting rooms; a professional team comprising physicians, nurses, nursing technicians, and receptionists; adequate training of staff to provide health services to people in situations of sexual violence; and most healthcare professionals asking their patients about possible sexual violence situations) and nine negative indicators (reduced number of rooms for patient assistance with toilets; absence of protocols to identify and assist people in situations of sexual violence; absence of leaflets, posters, and other materials on sexual violence; absence of a referral flow chart (specific for people in situations of sexual violence) to specialized services; reduced number of consultations with suspected and/or confirmed cases of sexual violence; non-use of specific protocols; not referral of these patients to the specialized care network; most professionals consider the health unit where they work as unable to help people in situations of sexual violence; a decrease in attendance at health facilities that do not have a protocol for assisting people in situations of sexual violence), making clear the interventions necessary to promote the provision of quality health services that meet the specific needs of people in situations of sexual violence. These indicators are expected to provide subsidies for the improvement of public policies aimed at listening, welcoming, identifying, and treating people in situations of sexual violence.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%