2017
DOI: 10.1590/2317-1782/20172015259
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Atenção à saúde auditiva: percepção dos usuários de um serviço público

Abstract: The users showed greater satisfaction with the professional competence domain and lower satisfaction with the benefit for the family. In addition, assessment proved that access and communication are considered important quality indicators for the hearing health service according to users.

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Cited by 2 publications
(3 citation statements)
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References 19 publications
(32 reference statements)
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“…No Brasil, as políticas públicas de Saúde Auditiva são desempenhadas através de práticas de cuidado, instituídas desde o nascimento, possibilitando o diagnóstico de deficiências e o direcionamento de cuidados necessários, ainda na infância, bem como o acompanhamento do desenvolvimento infanto-juvenil, de modo a avaliar a acuidade auditiva e demandas quanto ao uso de dispositivos auditivos (Vieira et al, 2015;Jardim et al 2017).…”
Section: Introductionunclassified
“…No Brasil, as políticas públicas de Saúde Auditiva são desempenhadas através de práticas de cuidado, instituídas desde o nascimento, possibilitando o diagnóstico de deficiências e o direcionamento de cuidados necessários, ainda na infância, bem como o acompanhamento do desenvolvimento infanto-juvenil, de modo a avaliar a acuidade auditiva e demandas quanto ao uso de dispositivos auditivos (Vieira et al, 2015;Jardim et al 2017).…”
Section: Introductionunclassified
“…Historically, Brazil devises health policies for people with disabilities that are focused and fragmented, which favors services centralized exclusively on individuals, focused on the distribution of hearing aids, a practice that is inconsistent with the principles of SUS (3)(4)(5)(6) .…”
Section: Introductionmentioning
confidence: 99%
“…In the scientific field, most of the evaluation studies focused on health care for the hearing impaired concern users' satisfaction and adherence to the practices. These studies aim for the results of health care actions, failing to reflect the processes by which these results are achieved (3,(9)(10)(11) .…”
Section: Introductionmentioning
confidence: 99%