“…However, many educators in higher education do not know how to measure their learners' social, communication, and technical competencies which are required for these learners to succeed in such environments . Moreover, although a number of universities develop and implement their own online learning readiness surveys, these surveys, as discussed previously, tend to focus more on computer or Internet skills, technology accessiblity, and general learner characteristics such as attitute toward online education or personal learning preferences (Bernard, Brauer, Abrami, & Surkes, 2004;Kerr, Rynearson, & Kerr, 2006;Watkins, Leigh, & Triner, 2004).…”