Assessing Interorganizational Crisis Management Capability

Granåsen, Magdalena; Olsen, Mari; Oskarsson, Per-Anders; Hallberg, Niklas

doi:10.4018/ijiscram.2019070103

Cited by 4 publications

(8 citation statements)

References 60 publications

(21 reference statements)

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“…In more detail, the quantitative sentiment analysis indicated that the most frequently mentioned capabilities were those related to the interaction cluster (see Table 1). Overall, the results of this study are similar to those obtained by Oskarsson et al (2019), who tested nine clusters of interinstitutional collaboration in a crisis management capacity (Granåsen et al, 2019). The interaction was the most recurrent theme in the respondents' statements.…”

Section: Quantitative Analysis Of Semantic Categoriessupporting

confidence: 83%

“…', it is important to provide specific evaluation criteria that can assess lessons learned and then be used to improve the process of interinstitutional collaboration in tackling the current crisis management issues. Granåsen et al (2019) propose a model for assessing the capacity of inter-institutional collaboration in crisis management, which consists of the following nine clusters of crisis management capacities and their constituent elements:…”

Section: Theoretical Assumptions For Inter-institutional Collaboratio...mentioning

confidence: 99%

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Good Practices in Inter-Institutional Collaboration in Managing the Migrant Crisis

Smaliukienė

Giedraitytė

Grincevičiūtė

et al. 2023

PPAdm

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In 2021, Lithuania faced the challenge of managing the crisis of new type of migration across the Belarusian border, which threatened the security of the country and its citizens. A broad set of inter-institutional collaboration strategies and methods were used among the public institutions to address this crisis. Such inter-institutional collaboration has been a multifaceted and complex process, involving both known and new good practices. The aim of this article is to provide insights into good collaborative practices between the Lithuanian national defence and internal affairs systems in managing the migrant crisis. Following the expert interview results, the study identified three good practices of inter-institutional collaboration: (i) the creation of a single dissemination channel for the crisis response services, which ensured that all actors were in the same information field; (ii) the delegation of representatives of the institutions to teams at strategic, operational and tactical levels; and (iii) inter-institutional information sharing ensured good situational awareness at an early stage of emergency management. Lessons learned from the collaboration between the institutions of the national defence and internal affairs systems can be applied to improve inter-institutional collaboration in other areas. The research results can be used to enhance the process of such collaboration in addressing current emergency management issues and serve as a basis for effective and smooth emergency preparedness and response where inter-institutional synergy is needed.

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Section: Quantitative Analysis Of Semantic Categoriessupporting

confidence: 83%

Section: Theoretical Assumptions For Inter-institutional Collaboratio...mentioning

confidence: 99%

Good Practices in Inter-Institutional Collaboration in Managing the Migrant Crisis

Smaliukienė

Giedraitytė

Grincevičiūtė

et al. 2023

PPAdm

View full text Add to dashboard Cite

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“…For this means it is important to understand what capabilities are the most relevant and how they can be assessed. By utilization of systematic literature review (Kitchenham, 2004) and thematic analysis (Ryan & Bernard, 2003) of the extracted material, we have previously identified nine prototypical themes (in this paper denoted aspects) of ICMC (Granåsen, Oskarsson, Olsén & Hallberg, 2019):…”

Section: Introductionmentioning

confidence: 99%

“…In the literature review (Granåsen et al, 2019), observational studies were frequently used for assessment of ICM exercises and experiments. However, few descriptions of structured observation methodology were found.…”

Section: Introductionmentioning

confidence: 99%

Observability of Inter-Organizational Crisis Management Capability

Oskarsson

Granåsen

Olsen

2019

Proceedings of the Human Factors and Ergonomics Society Annual

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Effective responses to severe strains and large-scale disasters demand efficient crisis management, i.e., capabilities that depend on inter-organizational collaborations. Inter-organizational exercises are performed to maintain and develop the inter-organizational crisis management (ICM) capability. In a previous review of scientific literature, we identified nine themes (i.e., aspects) of ICM capability (ICMC): interaction, coordination/C2, decision making, relationships, situation awareness (SA), resilience, preparedness, system performance, and information infrastructure. This paper presents empirical testing of the nine ICMC aspects, by observational studies in two ICM exercises. The ICMC aspects were implemented in a structured observation protocol, which allowed observations based on classification of single utterances and actions. All ICMC aspects except system performance were observed. Actions related to SA, interaction, and coordination/C2 were frequently observed, while relations, resilience, and preparedness were observed to a lesser extent. In addition, exercise evaluators rated the relevance of all nine ICMC aspects as high.

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“…Moreover, a coherent framework for the classification and analysis of EM capabilities is lacking. Prior studies are limited to case-specific applications; some of them are too expansive (Granåsen et al 2018;FEMA 2020), whereas the others are sector-specific and therefore, not applicable to different operational contexts (Chen et al 2009;Davis et al 2013;Wu and Ren 2017). The identification of all the capabilities required in a CI system for improving EM under different accident scenarios is not a simple task.…”

Section: Introductionmentioning

confidence: 99%

Emergency management capabilities of interdependent systems: framework for analysis

Piraina

Trucco

2022

Environ Syst Decis

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The management of emergencies affecting interdependent critical infrastructure (CI) systems is a complex issue of increasing concern. The existence of multiple cascading effects, limited situational awareness, and the need for coordination between several actors are factors that justify the conceptualization of CI as a complex adaptive system (CAS). Although the capability concept has been extensively adopted in emergency management (EM) literature, proper classification and modeling of CI systems is lacking. This study aims to adopt a capability-based approach for EM to improve the adaptability to the prevailing and unpredictable circumstances, based on a combination of literature review and field research. It proposes a classification and modeling framework for the analysis of the intra-and interorganizational capabilities using a pilot application involving the Italy-Switzerland cross-border transport infrastructure. This framework is suitable for modeling the EM capabilities under different operational contexts and emergency scenarios. Moreover, it enables the representation and description of a CI system through elementary components that capture the main features of a CAS. The obtained results indicate that the proposed framework can foster public-private collaboration (PPC) in the development of CI protection and resilience (CIP-R) programs.

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Assessing Interorganizational Crisis Management Capability

Cited by 4 publications

References 60 publications

Good Practices in Inter-Institutional Collaboration in Managing the Migrant Crisis

Good Practices in Inter-Institutional Collaboration in Managing the Migrant Crisis

Observability of Inter-Organizational Crisis Management Capability

Emergency management capabilities of interdependent systems: framework for analysis

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