Applying hierarchical task analysis to medication administration errors

Lane, Rhonda; Stanton, Neville A.; Harrison, David

doi:10.1016/j.apergo.2005.08.001

Cited by 169 publications

(144 citation statements)

References 16 publications

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“…In parallel, the development of error-proofing, from Shingo's (1986) poka-yoke manufacturing quality control to the design of healthcare processes (Grout 2007;Design Council et al 2003;Lane et al 2006) has promulgated often affordance-based techniques (Beatty 2008) within organisational policy. Diverse practitioners are thus aware of the strategic use of affordances as 'interventions' influencing user behaviour, from forcing functions reducing vehicle misfuelling (Adams & David 2007) to councils preventing the homeless sleeping on benches (Lockton 2005).…”

Section: Designer Intent and Influencing Behaviourmentioning

confidence: 99%

The Design with Intent Method: A design tool for influencing user behaviour

2010

Self Cite

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Using product and system design to influence user behaviour offers potential for improving performance and reducing user error, yet little guidance is available at the concept generation stage for design teams briefed with influencing user behaviour. This article presents the Design with Intent Method, an innovation tool for designers working in this area, illustrated via application to an everyday human-technology interaction problem: reducing the likelihood of a customer leaving his or her card in an automatic teller machine. The example application results in a range of feasible design concepts which are comparable to existing developments in ATM design, demonstrating that the method has potential for development and application as part of a user-centred design process.

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Section: Designer Intent and Influencing Behaviourmentioning

confidence: 99%

The Design with Intent Method: A design tool for influencing user behaviour

2010

Self Cite

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“…Identifikasi aktivitas dilakukan dengan Hierarchical Task Analysis (HTA). HTA juga dikenal dengan plan yang menjelaskan mengenai urutan dan kondisi suatu aktivitas yang dilakukan (Lane et al 2008). Aktivitas diurutkan berdasarkan level terendah sampai tertinggi.…”

Section: Intensitas Kerja Aktivitas Patrol Pengawasan Sdkp DI Lautunclassified

Intensitas Kerja Pengawas Perikanan Pada Aktivitas Patroli Laut Pengawasan Sumberdaya Kelautan Dan Perikanan Di Jakarta

Aji¹,

Iskandar

Purwangka

2017

JTPK

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FAO (2010) mentioned that fishing is one of the most dangerous jobs in the world. Surveillance against fishing in the sea is part of the management of fisheries is also the one job that has the potential of high danger. The number of accidents was compiled by the National Disaster Mitigation Agency (BNPB) of Indonesia between the years 2011-2014 i.e. 80 events that comprise the crash land, sea and air. Than 80 accidents, as many as 55 events is an accident at sea involving ship of various types which include commerce ship, cargo ship, fishing boats, ship/boat belonging to the government and other vessels. It is important to study the safety of the ship's crew to know the hazard and risk in each element involved in the surveillance patrol SDKP at sea. The purpose of this research is to identify activities and know the intensity of the fisheries inspector work on marine and fisheries patrols by using speedboat which can potentially cause the occurrence of accidents at sea. The method of this research is a descriptive numeric. Data analyzed by identifying the activity with the Hierarchical Task Analysis (HTA). The result showed that the sea surveillance patrol SDKP activity at sea is 5 stages with a total of 84 activities. The number of the crew of the patrol ship as many as 12 people with the biggest responsibility is fisheries surveillance. The intensity of the total work on sea surveillance patrol SDKP namely 244 OA (people activity), which mean that in carrying out supervisory patrol SDKP from the early stages up to the end of the work requires effort of cruise activity and surveillance at sea is a sea patrol sub goal of the SDKP supervision has the potential risk of an accident the greatest work due to the high work intensity.Keyword: Hierarchical Task Analysis, sea patrol, surveillance, work intensity ABSTRAK FAO (2010) menyebutkan bahwa penangkapan ikan merupakan salah satu pekerjaan yang paling berbahaya di dunia. Pengawasan terhadap kegiatan penangkapan ikan di laut merupakan bagian dari pengelolaan perikanan yang juga merupakan satu pekerjaan yang memiliki potensi bahaya tinggi. Jumlah kecelakaan yang dihimpun oleh Badan Nasional Penanggulangan Bencana (BNPB) Indonesia antara tahun 2011-2014 yaitu sebanyak 80 kejadian yang terdiri dari kecelakaan darat, laut dan udara. Dari 80 kejadian kecelakaan, sebanyak 55 kejadian merupakan kecelakaan di laut yang melibatkan kapal-kapal dari berbagai jenis yang meliputi kapal niaga, kapal kargo, kapal/perahu nelayan, kapal patroli/ kapal milik pemerintah dan kapal lainnya. Penting untuk mempelajari keselamatan awak kapal untuk mengetahui bahaya dan risiko dalam setiap elemen yang terlibat dalam patroli pengawasan SDKP di laut. Tujuan penelitian ini adalah untuk mengidentifikasi aktivitas dan mengetahui intensitas kerja pengawas perikanan dalam patroli pengawasan sumber daya kelautan dan perianan di laut menggunakan speedboat pengawasan yang berpotensi untuk menimbulkan terjadinya kecelakaan kerja di laut. Metode penelitian ini adalah deskriptif numeric. Data...

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“…Moreover, other HFE approaches for complex systems analysis can be applied to explore the healthcare sociotechnical system at a macro level, such as cognitive work analysis [32], work domain analysis [33], and hierarchical task analysis [34]. The holistic perspective of macroergonomics, however, has to be integrated [35][36][37] with all those methods that aim to investigate people interactions with technologies at a micro (i.e., individual) level.…”

Section: Human Factors In Medical Fieldmentioning

confidence: 99%

Why you need to include human factors in clinical and empirical studies ofin vitropoint of care devices? Review and future perspectives

Borsci

Buckle

Hanna

2016

Expert Review of Medical Devices

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Use of in-vitro point of care devices -intended as tests performed out of laboratories and near patient -is increasing in clinical environments. International standards indicate that interaction assessment should not end after the product release, yet human factors methods are frequently not included in clinical and empirical studies of these devices. Whilst the literature confirms some advantages of bed-side tests compared to those in laboratories there is a lack of knowledge of the risks associated with their use. This article provides a review of approaches applied by clinical researchers to model the use of in-vitro testing. Results suggest that only a few studies have explored human factor approaches. Furthermore, when researchers investigated peopledevice interaction these were predominantly limited to qualitative and not standardised approaches. The methodological failings and limitations of these studies, identified by us, demonstrate the growing need to integrate human factors methods in the medical field.

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Applying hierarchical task analysis to medication administration errors

Cited by 169 publications

References 16 publications

The Design with Intent Method: A design tool for influencing user behaviour

The Design with Intent Method: A design tool for influencing user behaviour

Intensitas Kerja Pengawas Perikanan Pada Aktivitas Patroli Laut Pengawasan Sumberdaya Kelautan Dan Perikanan Di Jakarta

Why you need to include human factors in clinical and empirical studies ofin vitropoint of care devices? Review and future perspectives

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