Application of Design Thinking for Elicitation Requirements in Mobile Applications

Canedo, Edna Dias; Papadópolis, Alexandre Vinhadelli; Cerqueira, Anderson Jefferson; Araújo, Aletéia

doi:10.24251/hicss.2020.814

Cited by 6 publications

(3 citation statements)

References 0 publications

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“…In the field of software development, design thinking has been used in requirements elicitation [33], to improve scrum and lean start up [34] and for innovation in agile software development [35]. The value of design thinking is also well recognised for designing military systems [36] where Zweibelson [37] states that design thinking facilitates 'creating what is needed but does not yet exist'.…”

Section: Design Thinkingmentioning

confidence: 99%

Design Thinking for Cyber Deception

Ashenden¹,

Black²,

Reid³

et al. 2021

Proceedings of the Annual Hawaii International Conference on System Sciences

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Cyber deception tools are increasingly sophisticated but rely on a limited set of deception techniques. In current deployments of cyber deception, the network infrastructure between the defender and attacker comprises the defence/attack surface. For cyber deception tools and techniques to evolve further they must address the wider attack surface; from the network through to the physical and cognitive space. One way of achieving this is by fusing deception techniques from the physical and cognitive space with the technology development process. In this paper we trial design thinking as a way of delivering this fused approach. We detail the results from a design thinking workshop conducted using deception experts from different fields. The workshop outputs include a critical analysis of design provocations for cyber deception and a journey map detailing considerations for operationalising cyber deception scenarios that fuse deception techniques from other contexts. We conclude with recommendations for future research.

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Section: Design Thinkingmentioning

confidence: 99%

Design Thinking for Cyber Deception

Ashenden¹,

Black²,

Reid³

et al. 2021

Proceedings of the Annual Hawaii International Conference on System Sciences

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show abstract

“…Aiming to minimize the perceived requirements elicitation challenges, additional techniques to support this process were also suggested, including the use of creativity techniques and Design Thinking. Design Thinking provides a way to target the user's needs in a more efficient manner 9,10,11,12,13,14,15,16 and has been widely employed in the elicitation of software requirements.…”

Section: Introductionmentioning

confidence: 99%

Using Design Thinking to Break Social Barriers: an Experience Report with Former Inmates

Amaral

Canedo

Cançado

et al. 2022

Preprint

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Context and motivation: Design Thinking techniques have been widely used in the elicitation of software requirements, since such methods obtain satisfying results when applied to understand the necessities of both stakeholders and end-users. However, there is a lack of evidence on their effectiveness when applied to populations considered vulnerable. Question/problem: What are the implications of using Design Thinking techniques to elicit requirements in a community of former inmates - and what would be the benefits of and challenges in this deployment? Principal ideas/results: In this paper, we report our experience on using Design Thinking for Requirements Elicitation of a mobile application, customized for a vulnerable population: the former inmates of the Brazilian Prison System and their families. Research approach and methodology: We utilized the d.school Design Thinking method during our research. Techniques such as Brainstorming, Stakeholder Mapping, Personas Creation, Rapid Ethnography, and Interviews were used to obtain relevant data. Furthermore, during the development process, several prototypes were created. Contribution: The use of these techniques generated important contributions for the development of an uncommon application that aims to help the reintegration process of former inmates into society. The results obtained validate the initial hypothesis that such techniques, even when applied to a sensitive context such as this one, assist in the development of a product that meets the needs of the end-users by creating a higher quality product. Limitations of results: The main limitation of the research was the lack of access to low literacy end-users and/or former inmates without previous experience using mobile devices.

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“…12,13 Additional approaches to support this process were also suggested in, 14 including the use of creativity techniques and DT. DT provides a way to target the user's needs in a more efficient manner [15][16][17][18][19][20][21][22] and has been widely employed in the elicitation of software requirements.…”

mentioning

confidence: 99%

Using Design Thinking to break social barriers: An experience report with former inmates

Dias Canedo,

Rodrigues Cançado,

Barbosa Mota

et al. 2024

J Software Evolu Process

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Design Thinking techniques have been widely used in software requirements elicitation to understand the necessities of stakeholders and end‐users. However, there is a lack of evidence of their effectiveness when applied to guide the development process of a system targeting vulnerable populations. What are the implications of using Design Thinking techniques to elicit requirements in a community of former inmates—and what would be the benefits of and challenges in this deployment? In this paper, we report our experience of using Design Thinking for requirements elicitation of a mobile application customized for the former inmates of the Brazilian prison system and their families. We applied techniques such as Brainstorming, Stakeholder Mapping, Personas Creation, Rapid Ethnography, and Interviews to obtain relevant data and create several prototypes. These techniques contribute to the development of an uncommon application that aims to help the reintegration process of former inmates into society. Our results validate the initial hypothesis that such techniques, when applied to a sensitive context, assist product development that meets the end‐users' needs by creating a higher quality product. The main limitation of the research was the lack of access to low‐literacy end‐users and/or former inmates without previous experience using mobile devices.

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Application of Design Thinking for Elicitation Requirements in Mobile Applications

Cited by 6 publications

References 0 publications

Design Thinking for Cyber Deception

Design Thinking for Cyber Deception

Using Design Thinking to Break Social Barriers: an Experience Report with Former Inmates

Using Design Thinking to break social barriers: An experience report with former inmates

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