Using Design Thinking to break social barriers: An experience report with former inmates
Edna Dias Canedo,
Emille Catarine Rodrigues Cançado,
Alana Paula Barbosa Mota
et al.
Abstract:Design Thinking techniques have been widely used in software requirements elicitation to understand the necessities of stakeholders and end‐users. However, there is a lack of evidence of their effectiveness when applied to guide the development process of a system targeting vulnerable populations. What are the implications of using Design Thinking techniques to elicit requirements in a community of former inmates—and what would be the benefits of and challenges in this deployment? In this paper, we report our … Show more
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